Puma Complaints & Reviews

I ordered Puma face mask from naykaa but i received small size of mask (8-12yrs)kids mask.because they didn't mentioned size in their app.now i am requesting to them exchange or return it but they are saying it's not returnable .if they have such kind of policy then they have to mentioned size on every product .kindly do needful....

Ordered shoes online money got deducted order failed money not refunded yet when i talk to their customer care they say money refunded but it hasn't order id:[protected]...

I had placed online order for Puma shoes and had prepaid the amount for the same. After two days I got a notification that order was handed over to consignee, however nothing was delivered to me.
I raised the issue same day and despite several reminders and long hold calls Puma executives only give one sentence answer - we are checking with our transport team.
They are not giving refund or sending another pair to us, we are...

I had placed an order for ₹1794.
The amount has been debited from my account and I contacted my bank and they informed that the receipient has received the amount, however I have not got the order confirmation from you guys. Customer care staff are saying that there are no details available?? Where is my order? PLEASE DELIVER THE PRODUCT OR ISSUE A REFUND ASAP....

I order Puma shoes and I made online payment and money deducted from my account but my order is failed I want my money back...

In.puma.com is a shoes German company...

Hello, I ordered a puma shoe from their website using PayU money and my credit card, My money was deducted but i did not receive the order id. I sent email to their customer care but no help from them.
Please help me to get my order or my money back...

I was trying to place an order on Puma website on 4/4/22 for Rs 3515, amount deducted but order not placed. As per Puma website, it should have been back in my account within 5 7 working days, however its not.. I contacted them multiple times and all they say is its escalated you will get it back but not received till now....

I purchases puma supertec shoes from flipkart and the soles are getting detached form shoes within span of 3 days of running....

I have ordered a sweatshirt from puma online.UPI Payment was successful but it shows order status failed.Please look into it....

Hello sir...
I had placed a order on puma app through a guest account ...
After placing my order ..my money got deducted...but I havnt received any mail or msg on phone......

I had ordered shoes from puma online. Payment is done by amazon pay it is showing done but the order status is failed. I'm trying to contact puma customer service but it is not responding. Please help...

My fingers started to swell after using this product
Iam not able to use this shoes more than an hour its very uncomfortable
Disappointed with the shoes design
Guys dont buy shoes from puma, comfort level is zero...

I am really dissatisfied with the puma sandal which I purchased from Flipkart in the month. Of July 2021. After the purchase of sandal i rarely use it but when I check today it's get teared off on the clip portion. I request team to either make repair of the same or replace the same. If puma is a brand it should have quality which i expect but the product really dissatisfied me. Need urgent response from your side to make issue to be sorted...

Sir i purchased puma unisex cap but, i am not satisfied with this product because the product quality is very bad at that price. so i want to return the product. after returned the product i cant get any refund .they tell the refund will be get through online method but i didnt have any bank account or no online transaction method to get refund .how to get my refund please help....

The shoes are not so good.The shoes i have ordered online vide order number[protected] was defective.
The upper body of shoes are bad and they didn’t work even for one month also. The shoes are not so good and the material also...

I placed an order in puma online store...payment done through UPI...after money has been debited from the account...in puma website transaction failed and order was not placed...Help me to credit my amount or place my order.....

I purchased puma shoes from myntra, after wearing it for 2-3 time there were scratches on midsole(whitepart) of the shoe very low quality material is used...

Sent me the wrong box for the mb 01 please send me the original box in a size 10...

I bought the mb 01 and you sent them to the wrong house then sent another pair in the non original box that the mb 01s come in. Can I please get the box for a size 10 mb 01. Thanks. Kinda part of the shoes....