Puma — manufacturing defect

Address:Pune, Maharashtra, 411014

I recently purchased my shoes from hyper city mall, ghod bunder road. I purchased pumaflexracer which costed me 2249 which in discount. But after two days the white part pasting came out. So i called customer service and they told you can visit any puma shop regarding this. I stay in pune near kharad so i went to phoenix. Over their i talked to the manager regarding this and he told me to go to baner for exchange of it. I am an it guy i don't have time i will just roam for this thing here and there. After long talk they told they will see and i told replace so they are replacing but that too i am not getting same color. Its quiet disappointing for me i will never suggest shoes after this.

Reciet # 15108
Date 10-2-19
Customer id[protected]
Mobile no.-[protected]
Was this information helpful?
No (0)
Yes (0)
Puma customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have bought a puma netfit shoes on august 2018 from myntra and its been only 5 months that the quality of shoes is actually seen now
Torn mesh
Net is getting destroyed
Date of buy :6 july 2018

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Puma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    588
    Pending
    0
    Resolved
    90
    Puma Phone
    +91 80 4152 8022
    Puma Address
    500, CMH Road, Indiranagar,, Bengaluru Pete, Karnataka, India - 560038
    View all Puma contact information