Puma — quality issue and return process not completed from last 10 days till now

Address:

U-31, Basement, Green Park Main, New Delhi, New Delhi, Delhi, 110016

I had purchased a puma shoes from amazon on 27th october as the purchased i'd is 171-[protected]. As per the quality of shoes is very bad. Its not even a month my shoes fabric tore from 3-4 sides. As per big brand of puma i didn't expect with it. Even i had mailed to your customer support above the same but yet waiting for return proccess which is not yet complete till date from your end. Kindly look into this matter and refund my hard money asap...
Ps: 90 days warranty was mention over there.
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