Punbus / Punjab Roadways — About misbehave behave the lady by the bus driver

Today am went to chandigarh by punbua no. 4720. I reached 4 pm.in tye evening. At the last stop mohalli bus stand one of the passenger want to stop at 6 phase but the bus not stopped at that station. When the lady want ro know about this then the bus driver use very bad words with that lady and misbehave with her. After his family members makes to much noise inside the bus and making drama. Please take needfull action against the driver of the bus for the misbehave with the lady passenger.