[Resolved]  Punbus / Punjab Roadways — Punjab Roadways bus number PB-05AK 1738

Dear Concern/Authorities

This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused old ladies and passengers.

Sir, I am writing about the concern on Punjab Roadways bus number PB-05AK 1738 (Firojpur) Ludhiana to Chandigarh Timing evening at almost 5:30 PM and reaching time 8:15 PM Chandigarh.

The driver and the conductor misbehave with two old women and drop them off in the middle of the road.

In the second incident with the same bus, when the ladies with children were getting off at the rear of the bus, the driver started the bus and called कुत्ते अपनी सीट से नहीं उठते I told him that is not the way to talk to the passengers they said हम लेट हो गए हैं,

Request you please investigate the matter and take necessary action against the individuals involved to ensure a safer and more respectful environment for passengers.

Thank you