PunBus / Punjab Roadways Complaints & Reviews

Sir mai ik employee hai jo ke savere savere menu office jana hunda hai firozpur te bus wale nai bus nhi roki jis karke mai late ho gya hai 24/06/2024 nu Amritsar jaan wale bus nai bus roki nhi manda hai ke sade ithe stoppage manjor nhi hai shyaad kato kat driver savere te rok sakda hai bus please sir kuch kareo my mobile number is[protected]

I am travelling from ludhiana to ferozpur on punbus Ac . I was searching for it on punbusonline site . There was no bus shown from ludhiana to ferozpur. But when i was in bus stand the bus was there. The online booking site is trash no bus is found . Everytime bus not found. I searched many cities. Patiala to ferozpur, ludhiana to ferozpur, patiala to amritsar . No bus was found. Third grade site.
Now coming to bus dirty as hell ....

I travelled from Pathankot to Chandigarh last Sunday 07/04. I havs having my adhar card with me however conductor deduct my ticket said your father name is on adhar card it is not valid. Your husband name is mandatory. Where it mentioned that husband name is mandatory for adhar card free ticket please confirm

Dear Sir/ Madam

I traveled today i.e. 07/04/24 from Ambala to Jalandhar with my mother via PUNBUS bus.

The bus get delayed due to the some jam on roads and the conductor refused to go to the Jalandhar bus stand.

Now it's NOT my fault as bus get delayed but I understand the situation and agrees for the compromise and
request to bus conductor if he can droped us " verka mil plant" on the way to Amritsar but he said we need to pay more for another location and also said try to understand we are get delayed.

Now I buy full 2 tickets total of rs. 255/- till Jalandhar bus stand and also compromise but conductor don't want to compromise and said you have to leave the bus at Rama Mandi, Jalandhar Cant stop.

I request you to take action against bus conductor and get back to me within 2 working days time otherwise I will also file a complaint at Consumer forum.

Thanks.

I got a video of driver of punjab roadways stealing fuel from Punbus.
Name of the Driver: Jaswinder Singh S/O Balkar Singh

Today am went to chandigarh by punbua no. 4720. I reached 4 pm.in tye evening. At the last stop mohalli bus stand one of the passenger want to stop at 6 phase but the bus not stopped at that station. When the lady want ro know about this then the bus driver use very bad words with that lady and misbehave with her. After his family members makes to much noise inside the bus and making drama. Please take needfull action against the driver of the bus for the misbehave with the lady passenger.

Dear Concern/Authorities

This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused me they were not accepting my uid as they said you it's fake and drop me there on unknown place please take strict action against both bus driver and conductor.

Sir, I am writing about the concern on Punjab Roadways bus number PB-07 CA 3614(Jalandhar) jalandhar to Hoshiyarpur Timing afternoon at almost 1:45 PM and reaching time 3.00PM Hoshiarpur.

While travelling in punjab roadways yesterday. Bus no was 207 from isbt 43 chandigarh to Batala. Firstly when I go to counter for ticket he said "pela paise wale ayo " he only give tickets to boys and not to girls . Then when departure time is near he wrote seat no on our adhar cards and told us to arjust. After that when I was sitting on my seat, a lady came and told me to get up ... I said that conductor wrote seat no on our adhar cards... with me 2 girls are also sitting and same with them . Then the lady go to driver and complaint about me. The driver misbehaved with us and told to get up . Then conductor came also told me to get up. I stood for myself and said that you gave me seat no or not . Then he agrees but saying that you have to get up or if you have any seat then other wise you will have to get up ( seat he was giving is last one in between gents and boys ) then I strongly told him that I want to leave the bus . I was not here from 30 minutes to stand for 3 and half an hour of journey. The time 7:30 evening . I came early for the seat and safety only ... who will be responsible if something happens to me . I am giving you the details . Please take some action.
Below are the details of bus :
BUS - 207
DOC - 4635
MAC ID[protected]
C:PC261
D:P146

I'm student at baddowal (ludhiana) college I have student bus pass so I'm traveling daily moga to baddowal but when I have to go back moga I have to take bus from ludhiana bus stop so I have to pay 15rs fair from ldh to baddowal but many times bus conductor cut my ticket from ludhiana to mullanpur 25rs as I asked why he said there is no stop in my bus at baddowal so you must pay this even he is no stoping at mullanpur bus stand cross over the flyover . Please do strict action for bus conductor note this bus number (PB05 A9852ARM)

Date -16/01/24, Bus no. PB07BQ0822.
Due to the negligence and mistake of the driver and conductor of this bus, my mother got a head injury and got 30 stitches, and other parts of the body also got injured. The driver first asked her to get down from the bus, as soon as she were getting down from the bus, he drove the bus without paying attention.
There was gravel lying near the place where my mother fell, which hit in her head as she fell, due to which she got injured. And the driver or conductor neither talked to them nor made them or call their family, they just left them there in injured condition and went away. Strict action should be taken against this driver and we should be given justice.
Thank you

I along with my family members came to drop my daughter at Mukerian, Pb, bust stand on 14.01.2024 at around 09.10 AM approx. A bus having number PB06B B3760 was plying from the Pathankot to Chandigarh, stopped at Mukerian bus stand.

The bus conductor came outside and it was asked to him that is there any seat vacant in the bus. He replied in a so rude manner and behaved in very ill manner in front of all. Few of words said by him are as "sar teh rakh ke nahin ghuma da...andhar ja ke dekh lo...seata chhat ne nahin rakhian...dimag kharab karde..." And he started to quarrel.

Due to such behavior of govt employees (who are being paid from public money) is ruining the govt services in this way. A proper training/advise be given to them for behaving with public, in particular with ladies, as they are living in fictitious world dominated by gents.

It is requested to take suitable action against him for misbehaving/quarreling with a lady, while he is on govt duty.

Incident happened on Date 29th Dec 2023 when I was travelling with my family (wife and 3 year old son) from Kapurthala to Jalandhar in PRTC bus number - PB 08 DS 6123

Before moving the bus from bus stand, bus conductor (he and bus driver denied to tell. his name) came to us and asked for the ticket. I told him to. give 1 and half ticket for me and my son. For my wife, I have shown him my wife's Aadhar Card. He said he will not accept as per him photo is not up to date. But as per the guidelines issued by Punjab Govt, any identity proof is only required to check the address not to point out other mistakes. I told him that I already updated it after we got married. Then he looked at my wife and said it doesn't look like as my wife looks beautiful in present. This was a very bad comment he passed for my wife. Then I paid him ticket fare for my wife as well and told him to give me ticket and leave us.

Also while standing in front o[censored]s he was continuously scratching his private part and my wife felt very uncomfortable then I told him to don't do this in-front of ladies. Then he started shouting on me and slapped on my face in front of all the passengers. This behaviour from an govt on duty servant is not at all acceptable and we can't live in that society where these things are done openly.

When I asked him to give me complaint book then he denied to give and said go and do whatever you want to do.

So I am writing this complaint online to get into your notice and expecting you will take strict action against him.

On the same lines, I am also thinking to write the same complaint to CM Office and Police Commissioner as what we felt today was just like a nightmare which no one wants to believe.

Conductor is doing misbehave with the traveller's
Speaking rudely to the travellers
Insulting the travellers
Bus no - PB02EG9417
Depot patti

Conductor of the bus doing misbehaviour with the traveller's
Not giving ticket on aadhar card to ladies
Insulting the travellers
Speaking rudely to the travellers

We 4 girls the permanent residents of punjab sat in punjab roadways bus no PB02EG9379 at 5 am from Chandigarh ISBT 43 to amritsar. We showed conductor our adgar cards to avail the free bus facility. He denied to give tickert to one o[censored]s and made comment that this adhar card is not updated however we said adhar card is totally updated still he threatened us to give bus fare or he will throw us away from the bus. We denied to give. In between of the road the driver stopped the bus and used abusive language and again threatened to throw away in the middle of the road. Not only this the conductor and driver both don't allow women to sit in the bus just becausw they will avail the free services. I request the govt of punjab to take immediate action against such drivers and conductors

I want to report an incident that happened during my recent bus journey on [[protected]] at [8:44AM]. The bus conductor used abusive language towards me without any reason.

Complaint dated: 07-dec-2023, Thursday.
Ticket No: 00073285 Bus ID: 3077
W. Bill: 266479 Mac Id: 50120222
C: CTC40 D: PD77
Bus no: PB65AT3077 Route: Khanna to Chandigarh

To whom it may concern,

Subject: Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

I am writing to file a formal complaint against a PUNBUS driver and conductor involved in a hit and run incident that occurred on 06/12/2023 during our journey from Patiala to Chandigarh.

Details of the incident:

Location: Near Rajpura bus stand, punjab
Bus Number: PB08AA8673
While traveling, the mentioned PUNBUS with registration number PB08AA8673 collided with our vehicle from behind. Upon attempting to address the situation, the driver not only fled the scene but also verbally abused us when we managed to stop the bus.

This behavior is unacceptable and raises serious concerns about the safety and professionalism of your staff. I urge you to conduct a thorough investigation into this matter and take appropriate disciplinary action against the driver and conductor involved.

For your reference, I have available evidence, such as photos or videos, documenting the incident. I request that you keep me informed about the steps taken to address this issue and the outcome of your investigation.

I trust that PUNBUS takes this matter seriously and ensures the safety and well-being of its passengers by maintaining the highest standards of conduct among its drivers and conductors.

Thank you for your prompt attention to this matter.

Sincerely,

Shubham
+91-[protected]

Complaint dated- 06-dec-2023, Wednessday.my ticket detail as No.00142317, Bus ID 1196, W.Bill:270195 Mac Id :70251222, C: TP315, D: DT167
route Jalandhar to Ludhiana Bus Timing- 8.33 am (arrived Phagwara) to around 9.30 am (Ludhiana).
The bus driver and conductors were rude and behave inappropriate, even use inappropriate abusive language. when
i requested them to stop bus at Gill Chowk, Ludhiana, They did not stop and...

Vehicle run time 5:37pm Ludhiana to Chandigarh
Vehicle number PB10FF4726 conductor misbehaving with me he hit me on my hand so please take a action immediately
My no.[protected]
Narender Singh...

This is in regard to misbehavior by the conductor on Bus No. PB02 9404 from Chandigarh to Jalandhar on 17/11/2023 at 3pm.The conductor on duty misbehaved with women passenger and tried to charge money for the girl child travelling with mother even after showing the proper aadhaar card and put them off from the bus at Mohali.

Proper inquiry and action is requested against the conductor for misbehavior with the women passenger.

Copy of the ticket issued is attached for your reference.