PunBus / Punjab Roadways Complaints & Reviews

I want to report an incident that happened during my recent bus journey on [[protected]] at [8:44AM]. The bus conductor used abusive language towards me without any reason.

Complaint dated: 07-dec-2023, Thursday.
Ticket No: 00073285 Bus ID: 3077
W. Bill: 266479 Mac Id: 50120222
C: CTC40 D: PD77
Bus no: PB65AT3077 Route: Khanna to Chandigarh

To whom it may concern,

Subject: Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

I am writing to file a formal complaint against a PUNBUS driver and conductor involved in a hit and run incident that occurred on 06/12/2023 during our journey from Patiala to Chandigarh.

Details of the incident:

Location: Near Rajpura bus stand, punjab
Bus Number: PB08AA8673br...

Complaint dated- 06-dec-2023, Wednessday.my ticket detail as No.00142317, Bus ID 1196, W.Bill:270195 Mac Id :70251222, C: TP315, D: DT167
route Jalandhar to Ludhiana Bus Timing- 8.33 am (arrived Phagwara) to around 9.30 am (Ludhiana).
The bus driver and conductors were rude and behave inappropriate, even use inappropriate abusive language. when
i requested them to stop bus at Gill Chowk, Ludhiana, They did not stop and threaten to hit me and get out of my bus and Kindly request to take a strict action against the bus driver and
conductor.

Vehicle run time 5:37pm Ludhiana to Chandigarh
Vehicle number PB10FF4726 conductor misbehaving with me he hit me on my hand so please take a action immediately
My no.[protected]
Narender Singh

This is in regard to misbehavior by the conductor on Bus No. PB02 9404 from Chandigarh to Jalandhar on 17/11/2023 at 3pm.The conductor on duty misbehaved with women passenger and tried to charge money for the girl child travelling with mother even after showing the proper aadhaar card and put them off from the bus at Mohali.

Proper inquiry and action is requested against the conductor for misbehavior with the women passenger.

Copy of the ticket issued is attached for your reference.

I am a college student. I travel daily to ludhiana from goraya. I spend 90 rupees on bus fare daily. So I want to make bus pass. But no punbus is stop at goraya from ludhiana at evening. So I request you to stop punbus at goraya from ludhiana at evening.

I am suspecting a case of misleading public by Punbus Volvo or a case of corruption.

The punbus volvo booking website advertises free wifi, water bottle, facial tissues but none of this is provided in the actual journey.

Either the website is misleading or there is corruption where the amenities are actually not being provided even after charging a premium fare.

Sir,
We are daily passengers and we have to reach from Mukerian, Dasuha to Jalandhar for our duties well in time. But, we would like to bring notice of head office of Punjab Roadways that Punjab Roadways Ludhiana Depot Bus No. PB10HT2844, which has the route from Pathankot-Ludhiana & vice versa, is being operated by the driver and conductor, who misbehave particularly with daily male passengers and they fight with other passengers...

This is to bring in your notice that I have booked one ticket from Delhi airport to ludhiana on 29th September 2023. My PNR number was[protected]. We waited at shuttle for bus and tried to contact customer care and got details that might be bus was delayed from depot and they are not having any details for the same. After waited till 6.20pm as the bus timing was at 5.20pm i received call from bus driver stating he is waiting for me in kashmiri gate bus stop. He said my booking was from there only. Then I tried contacting customer care, the executive name Rohit put blame on us only that might be we were not at shuttle point at 5.20 pm. We haven't received any message regarding bus number or driver number on time .. after contacting again customer care they asked to put mail and hanged our phone

Complaint regarding bus driver of bus no. PB04AE1611 of Moga Depot
Place Ludhiana samrala chounk road
Time around 11.30-11.40
Very rash driving
Continues honking
Very bad behaviour on road
Very negligent driving
Driver didn’t have any sense of traffic rules road safety of other vehicles
Pls take necessary action

ਮਿਤੀ 29 ਸਿਤੰਬਰ ਦਿਨ ਸ਼ੁੱਕਰਵਾਰ ਨੂੰ ਅਸੀ ਰਿਸ਼ੀਕੇਸ਼ ਤੋਂ ਅੰਮ੍ਰਿਤਸਰ ਲਈ Punjab Roadways ਦੀ ਸਵੇਰੇ 5 ਵਜੇ ਦੀ ਬੱਸ number PB02-EG- 5273 ਰਾਹੀਂ ਰਵਾਨਾ ਹੋਏ ਸੀ .

ਅਸੀਂ 15 ਜਾਣੇ ਹੇਮਕੁੰਟ ਸਾਹਿਬ ਦੇ ਦਰਸ਼ਨਾਂ ਤੋਂ ਬਾਅਦ ਇਸ ਬੱਸ...

Grabbed me from arm and told me to get out of the bus the reason is only that I am a pass holder of the Punjab roadways bus and but he said that pass is not valid in the Punjab roadways bus I am a student he misbehaved very badly with me shame should come to management of Punjab roadways your bus driver used harsh words rubbish language, such driver should be terminated immediately from the services . I hope immediate action should be taken against him.

Date 28/09/23
Bus no. 9306 amritsar to Jammu.

Dear Concern/Authorities

This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused old ladies and passengers.

Sir, I am writing about the concern on Punjab Roadways bus number PB-05AK 1738 (Firojpur) Ludhiana to Chandigarh Timing evening at almost 5:30 PM and reaching time 8:15 PM Chandigarh.

The driver and the conductor misbehave with two old women and drop...

Sir on the above noted subject it is submitted that I have to go to Kharar on 13.09.2023 at 0726 AM, by the above noted bus, which was going to Jalandhar. Despite of about 20 vacant seat at the time starting from Chandigarh-43, conductor of the bus arrogantly refused to accommodate us up to kharar, even he has also refused to passenger to visit up to Roopnagar. We have also requested that we will not occupy the seat, but he has not accommodate us.
So you are requested to take exemplary action against the official. So that such type problem may not be faced by other passenger.

Complaint dated- 3 September, 2023, Sunday. Bus number PB 02 EG 9381, route Amritsar to Hamirpur. Bus Timing- 6.30 am (Amritsar) to around 2.00pm (Hamirpur arrival). The bus driver was rude and behave inappropriate, even use inappropriate abusive language and throw my luggage so badly that my all the fragile glass item broke down and even threaten me to get out of my bus and Kindly request to take a strict action against the bus driver. The...

Complaint dated- 3 September, 2023, Sunday. Bus number PB 02 EG 9381, route Amritsar to Hamirpur. Bus Timing- 6.30 am (Amritsar) to around 2.00pm (Hamirpur arrival). The bus driver was rude and behave inappropriate, even use inappropriate abusive language and throw my luggage so badly that my all the fragile glass item broke down and even threaten me to get out of my bus and Kindly request to take a strict action against the bus driver. The...

Today I have lost my two bags in Amritsar-Chandigarh bus which is started at 9:30 pm from Amritsar and reached at Jalandhar by 11:30 then after I missing the bus as I am getting down for toilet after considering to the bus driver. I have tried harder but can't do anything as I have left my bus ticket in bag
One black bag and second is blue colour
Contact number [protected]

1. Sir I Mohan Singh residence from Fatehpur, Hoshiarpur. Sir my daughter is studying in Chandigarh last few month. Sir, I am writing to bring to your attention an issue I recently encounter while My daughter was traveling on Punjab Roadways bus on 30 July 2023, She boarded bus Number PB07 CA 3591 from Hoshiarpur to Chandigarh.
2. To my surprise, the conductor did not accept my Aadhar Card as a valid identification documents and refused...

Today 02/08/23 travel from zira to Ferozepur daily. Punjab roadways Ferozepur depot bus num PB 05 5312 AMRITSAR TO FEROZEPUR 19:10 FROM ZIRA conductor behaviour is very rood mostly with ladies an he cuts ticket for FEROZEPUR that time he not said bus not going to FEROZEPUR cantt bus stand only go for FEROZEPUR city..at the end near the Punjab University College (second fatak by pass) they said bus not going to cantt...all passengers of cantt go down from bus...even he not stop the bus properly for ladies ..kindly take the correct action on him...as soon as possible...

I request to senior officer. I am cetizen of punjab. The above Bus no Mention in subject PB 02 CR 6622 the behaviour of Driver and conductor is not good. At 29/07/2023 we reached khem karan bus stand bus for amritsar. we asked him for bus timing but they told sit in private bus they force to sit in private bus again and again. they make excuess