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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024

Complaints 459

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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Accident due to carelessness of driver

Conductor Hit on my hand

Punjab Roadways bus number PB-05AK 1738

Misbehave with passenger

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Denial of digilocker verified aadhaar card as a proof of residence

senior citizen ticket not issued by conductor

Students holding bus pass are being exploited in roadways buses

Bad Service by the punbus staff and misbehave

bus cancellation and refund policies

PunBus / Punjab Roadways reviews & complaints(459)

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Address: Vpo Danger Khera

Sir mai ik employee hai jo ke savere savere menu office jana hunda hai firozpur te bus wale nai bus nhi roki jis karke mai late ho gya hai 24/06/2024 nu Amritsar jaan wale bus nai bus roki nhi manda hai ke sade ithe stoppage manjor nhi hai shyaad kato kat driver savere te rok sakda hai bus please sir kuch kareo my mobile number is[protected]...

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I am travelling from ludhiana to ferozpur on punbus Ac . I was searching for it on punbusonline site . There was no bus shown from ludhiana to ferozpur. But when i was in bus stand the bus was there. The online booking site is trash no bus is found . Everytime bus not found. I searched many cities. Patiala to ferozpur, ludhiana to ferozpur, patiala to amritsar . No bus was found. Third grade site.
Now coming to bus dirty as hell ....

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I travelled from Pathankot to Chandigarh last Sunday 07/04. I havs having my adhar card with me however conductor deduct my ticket said your father name is on adhar card it is not valid. Your husband name is mandatory. Where it mentioned that husband name is mandatory for adhar card free ticket please confirm...

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Dear Sir/ Madam

I traveled today i.e. 07/04/24 from Ambala to Jalandhar with my mother via PUNBUS bus.

The bus get delayed due to the some jam on roads and the conductor refused to go to the Jalandhar bus stand.

Now it's NOT my fault as bus get delayed but I understand the situation and agrees for the compromise and
request to bus conductor if he can droped us " verka mil plant" on the way...

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I got a video of driver of punjab roadways stealing fuel from Punbus.
Name of the Driver: Jaswinder Singh S/O Balkar Singh...

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Today am went to chandigarh by punbua no. 4720. I reached 4 pm.in tye evening. At the last stop mohalli bus stand one of the passenger want to stop at 6 phase but the bus not stopped at that station. When the lady want ro know about this then the bus driver use very bad words with that lady and misbehave with her. After his family members makes to much noise inside the bus and making drama. Please take needfull action against the driver of...

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Dear Concern/Authorities

This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused me they were not accepting my uid as they said you it's fake and drop me there on unknown place please take strict action against both bus driver and conductor.

Sir, I am writing about the concern on Punjab Roadways bus number PB-07 CA 3614(Jalandhar) jalandhar to Hoshiyarpur Timing afternoon...

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While travelling in punjab roadways yesterday. Bus no was 207 from isbt 43 chandigarh to Batala. Firstly when I go to counter for ticket he said "pela paise wale ayo " he only give tickets to boys and not to girls . Then when departure time is near he wrote seat no on our adhar cards and told us to arjust. After that when I was sitting on my seat, a lady came and told me to get up ... I said that conductor wrote seat no on our adhar cards......

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I'm student at baddowal (ludhiana) college I have student bus pass so I'm traveling daily moga to baddowal but when I have to go back moga I have to take bus from ludhiana bus stop so I have to pay 15rs fair from ldh to baddowal but many times bus conductor cut my ticket from ludhiana to mullanpur 25rs as I asked why he said there is no stop in my bus at baddowal so you must pay this even he is no stoping at mullanpur bus stand cross over...

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Address: Hoshiarpur to Ludhiana

Date -16/01/24, Bus no. PB07BQ0822.
Due to the negligence and mistake of the driver and conductor of this bus, my mother got a head injury and got 30 stitches, and other parts of the body also got injured. The driver first asked her to get down from the bus, as soon as she were getting down from the bus, he drove the bus without paying attention.
There was gravel lying near the place where my mother fell, which hit in her head...

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I along with my family members came to drop my daughter at Mukerian, Pb, bust stand on 14.01.2024 at around 09.10 AM approx. A bus having number PB06B B3760 was plying from the Pathankot to Chandigarh, stopped at Mukerian bus stand.

The bus conductor came outside and it was asked to him that is there any seat vacant in the bus. He replied in a so rude manner and behaved in very ill manner in front of all. Few of words said...

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Incident happened on Date 29th Dec 2023 when I was travelling with my family (wife and 3 year old son) from Kapurthala to Jalandhar in PRTC bus number - PB 08 DS 6123

Before moving the bus from bus stand, bus conductor (he and bus driver denied to tell. his name) came to us and asked for the ticket. I told him to. give 1 and half ticket for me and my son. For my wife, I have shown him my wife's Aadhar Card. He said he will...

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Conductor is doing misbehave with the traveller's
Speaking rudely to the travellers
Insulting the travellers
Bus no - PB02EG9417
Depot patti...

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Address: Amritsar

Conductor of the bus doing misbehaviour with the traveller's
Not giving ticket on aadhar card to ladies
Insulting the travellers
Speaking rudely to the travellers...

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We 4 girls the permanent residents of punjab sat in punjab roadways bus no PB02EG9379 at 5 am from Chandigarh ISBT 43 to amritsar. We showed conductor our adgar cards to avail the free bus facility. He denied to give tickert to one o[censored]s and made comment that this adhar card is not updated however we said adhar card is totally updated still he threatened us to give bus fare or he will throw us away from the bus. We denied to give. In between...

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I want to report an incident that happened during my recent bus journey on [[protected]] at [8:44AM]. The bus conductor used abusive language towards me without any reason.

Complaint dated: 07-dec-2023, Thursday.
Ticket No: 00073285 Bus ID: 3077
W. Bill: 266479 Mac Id: 50120222
C: CTC40 D: PD77
Bus no: PB65AT3077 Route: Khanna to Chandigarh...

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To whom it may concern,

Subject: Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

I am writing to file a formal complaint against a PUNBUS driver and conductor involved in a hit and run incident that occurred on 06/12/2023 during our journey from Patiala to Chandigarh.

Details of the incident:

Location: Near Rajpura bus stand, punjab
Bus Number: PB08AA8673br...

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Address: PUNBUS/PUNJAB ROADWAYS JALANDHAR-1

Complaint dated- 06-dec-2023, Wednessday.my ticket detail as No.00142317, Bus ID 1196, W.Bill:270195 Mac Id :70251222, C: TP315, D: DT167
route Jalandhar to Ludhiana Bus Timing- 8.33 am (arrived Phagwara) to around 9.30 am (Ludhiana).
The bus driver and conductors were rude and behave inappropriate, even use inappropriate abusive language. when
i requested them to stop bus at Gill Chowk, Ludhiana, They did not stop and...

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Address: Himachal pradesh

Vehicle run time 5:37pm Ludhiana to Chandigarh
Vehicle number PB10FF4726 conductor misbehaving with me he hit me on my hand so please take a action immediately
My no.[protected]
Narender Singh...

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This is in regard to misbehavior by the conductor on Bus No. PB02 9404 from Chandigarh to Jalandhar on 17/11/2023 at 3pm.The conductor on duty misbehaved with women passenger and tried to charge money for the girl child travelling with mother even after showing the proper aadhaar card and put them off from the bus at Mohali.

Proper inquiry and action is requested against the conductor for misbehavior with the women passenger....

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