PunBus / Punjab Roadways Customer Care
Punjab State Bus Stand Management Company Ltd.
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PunBus / Punjab Roadways Customer Care

Punjab State Bus Stand Management Company Ltd.

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Address
Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India - 160017

Customer Care Phone Numbers and Contacts

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http://www.punbusonline.com/contact_us



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PunBus / Punjab Roadways Complaints & Reviews

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Punbus / Punjab Roadways — dropped off at different location

 Raman Berry on Oct 21, 2018
While booking ticket i selected ludhiana bus depot, when i boarded in bus i came to know that dropping is at sherpur chowk. Like i was shocked. It's really disappointed that punbus misguide the passenger while booking online but reality is different.
Tickets no[protected]
Pnr no.[protected]
Bus no. Pb08 ec 1649

Personal details
Raman berry
[protected]
Ramanberry@gmail.com...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — money deducted from paytm but no ticket was issued by punbus - travelyaari

 Shubham.Gupta.NITJ on Oct 20, 2018
Punbus order id: tys_5819352
My money was deducted from my paytm account linked with [protected] but no ticket was issued. This is really inconvenient. I tried calling their helpline but couldnt connect to them.
Really poor support and i am really disappointed.
I had to leave the next morning and now my money is stuck, not every customer has extra money to book another ticket. Hated the experience, atleast a support team should be available.
Transaction date : 19th october, 2018
Time: 11:40 pm...
Complaint comments  Read comments Complaint category Travel & Vacations

Punbus / Punjab Roadways — looting indirectly

 VArunsood2018 on Oct 16, 2018
Respected sir,
I am varun sood travelling from chandigarh to Delhi on punbus. I recently reached oasis fast food karnal. But when i reached the outlets. They are obly selling imported stuff and whatever they are selling indian. They are selling above Maximum retail price. Please take some action as these people are looting common person and causing discomfort to the travellers....
Complaint comments  Read comments Complaint category Fast Food Restaurants

Punbus / Punjab Roadways — not stopping even at their stops.

 sanjeev r on Sep 28, 2018
Dear Sir/Mam
I'm a student of engineering and I daily travel from Kartarpur to Jalandhar and vice versa. Today[protected], When I was coming to Kartarpur, I was inside the bus for about 15 minutes and very close to my destination (Kartarpur), But after checking my pass he said Kartarpur nhi rukni bus. And then he stop the Bus almost 2 Km away from Kartarpur.
So it is very shameful, Specially their attitude towards the passengers.
It is like they are the owner of PUNBUS.
The route of bus is from Jalandhar to Batala. no. is I think 8247.
I request you to please...
Complaint comments  Read comments Complaint category Other

Punbus / Punjab Roadways — against conductor behavior

 mk4515009 on Sep 20, 2018
My name is manoj last day i visit abohar (Punjab) to hanumangarh (Rajasthan) date[protected] time 7 pm in punjab roadways bus. Bus number is pb 30 g9811. Bus conductor can’t stop on my bus stop. When i say plz stop this is my bus stop he say “ bus tan pehla hi wali let hai hun tu utrega tan hor let hoju “ when other people say then he stoppes on 5 km on dholipal village. When i said i complaint u then he say “ sada kuj nahi ho skda ki karlega tu” sir mai punjab or punjabiyo ki respect krta hu par conductor ka asa behavior dekhke nafrat ho gayi hai punjab roadways se. Rat ke 7 bje mai 5...
Complaint comments  Read comments Complaint category Railways

Punbus / Punjab Roadways — regarding non issuing of ticket for tanda in bus no pb08ec1631 by conductor

 sdenitin on Sep 17, 2018
As everyday i was at bus stand to travel to my destination. I was at counter of pathankot/jammu where bus no pb08ec1631 was at the counter and conductor was issuing tickets to passengers. I asked ticket for tanda which is on the way to pathankot but mr conductor refuses me to issue the ticket and said that i will only issue tickets for pathankot anf jammu and you cant sit in thr bus and argues with me and starting uttering very bad words to me. I humbly again requested him to issue ticket for tanda as its govt bus and everyone have right to travel by this bus to destination... Again he refuses to...
Complaint comments  Read comments Complaint category Government Organizations

Punbus / Punjab Roadways — passenger been issued status report instead a proper ticket

 Manisss on Sep 10, 2018
Hi there I took bus no..PB10CG9048
From Tarn tartan to moga around 4:10pm
To moga... conductor was bit rude and unspeakable..
I paid him 100 rs and he give me a status report of his work/journey print instead of
A genuine bus ticket..
I asked him twice but he laughed and never come back to me with ticket .. even the driver is using his mobile phone with one hand and driving the bus with single hand totally not safe at alll
The conductor still owns me 5rs and rs 95 to the government on Punjab .
I am a NRI visiting Indian religious places
Complaint comments  Read comments Complaint category Government Organizations

Punbus — conductor

 Palwindergill on Sep 7, 2018
Conductor return money have ticket because i m sit back off conductor seat

He is saying that have authority u cant sit on these seat or if u want to sit go back otherwise u go down i dont want to travel with u i dont knw name of conductor. Here i am attached ticket which he gave but return back i am traveling jalandhar to amritsar
Punbus/punjab roadways/kms
Pb02 bs 9834...
Complaint comments  Read comments Complaint category Business & Finances

Punbus / Punjab Roadways — I'm complaining about misbehaving of bus staff with students

 Ruchi Malhotra on Sep 5, 2018
Today i experienced a very stupid thing with punjab roadways bus...
I was travelling from jalandhar to phagwara in bus no. Pb10gx5375
Timing : 3:40 approx
Date: 5 sept. 2018

...
As a student and a pass holder of punbus, we have permission to travel in punbus..

And punbus started their new buses white in colour...
And today as me and some other students were just entered in the bus
And the conductor just stopped us by saying that punbus paas is only allowed in old buses... And they dont even talked rude with us but also said...
Complaint comments  Read comments Complaint category Universities

Punbus / Punjab Roadways — unnecessary stoppage of buses on dhaba ludhiana chandigarh route

 Vsachdeva on Aug 27, 2018
I want a daily passenger who travels daily from chandigarh to ludhiana and back to chandigarh the same day.
I travel in almost all public transport.
My problem is the buses stop on dhaba (Earlier balbir dhaba for 5-10 minutea and now on mittran da dhaba for 15-20 minutes), but why these stops are stoped???
Unnecesarily there is delay.. Kindly accept my complaint and do the needful act....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — behaviour of bus conductor

 Anup Narain Rambani on Aug 3, 2018
On 3 Aug 2018 i was travelling from Jalandhar to Amritsar. I requestes the conductor to let me get down prior to Tara wala pul. Ut he refused since there is no bus stand there. I requested him again since my wife was waiting there to pick me up. On this conductor became aggressive ans used abisive languge. However the driver stopped the bus and let me get down but i was stunned by the behaviour of the conductor. I am serving in BSF and presently posted in Jammu. I never expected that kind of behaviour from the bus conductor when i am being polite to him and requesting him for help... sir i therefore...
Complaint comments  Read comments [1]Complaint category Public Transportation

Punbus / Punjab Roadways — conductor misbehave of bus no pb02 cr 7029

 siddhunapster on Jul 30, 2018
We bought two tickekt of volvo from isbt kashmiri gate new delhi to sirhind. Conductor asked 10rs for loading luggage. When bus arrived sirhind at 11:50 pm. We request for stopping bus. Driver is very gentle he stopped but conductor absued me and my friend and not opened the door of bus.
He shouted and said bus would be stopped 1-2km apart from sirhind for inconvening ours. Because he know their is no auto facilities from this place.
Bus no pb02 cr 7029
Type volvo

So we request you kindly take affective steps for stopping this type of mis behaviour at midnight.
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — refund against tickets cancelled

 Jaskirat Singh walia on Jul 19, 2018
My name is Jaskirat Singh and my contact no is [protected] Bus tickets no[protected] is booking Amritsar to Chandigarh seat no 9 and rs 594 . I booked ticket on 15 july at 12:30pm from amritsar to chandigarh. But today at beas bus faced engine failure due to which i was not able to reach chandigarh today and faced lot of issues. So it’s a request to please refund my money at my account. I will be highly thankful to you....
Complaint comments  Read comments Complaint category Banks

Punbus / Punjab Roadways — misbehaving by conductor

 Raju2430 on Jul 1, 2018
Pb08cx5856. Complain against misbehaving by conductor of this bus in delhi at 11.50 pm 30.06.2018. I was first in window although he told me that he will not give me ticket. He will give the tickets only to jalandhar passenger. He told this is my bus i will give tickets whom i want. We create some objections then he started misbehaving with us. Please take action against conductor. I asked his name but either he does not told and he does not have name batch too....
Complaint comments  Read comments Complaint category Government Organizations

Punbus / Punjab Roadways — bus conductor refused to give me ticket

 AmandeepMalhi on Jun 30, 2018
Pb 12y 1627 bus starting from chandigarh at 11:40 am saturday 30th june 2018.

We were waiting in a proper queue for getting our tickets for almost an hour. The conductor started giving tickets.

When there was my turn to get ticket the conductor bluntly refused to give me ticket and misbehaved with me as well. I was not asking for any short fare tickets my destination was 180 kms for two people (840 rs) from chandigarh but he ignored me and one more passenger. And started calling out for jammu only.

If that is the case why you simple say that this bus...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — harassment to passengers

 Hjangra on Jun 8, 2018
I am traveling daily chandigarh to ludhiana in punjab roadways, the buses which departures after 5pm the mostly seat no.1 to 8 force full taken by roadways employees, no one having tickets, today they exchange harassing words with me, i am traveling standing even i have ticket, why this people having seat even they are traveling without tickets, please take necessary...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — extra charges for baggage

 Nikhil Wahi on Jun 8, 2018
As per terms there are no extra charges for baggage upto 20kg per passenger. However the conductor for the bus route delhi to ludhiana on 8th june, 2018 departing at 2:15pm charged rs 10 each. It may not be a big amount but its clear violation of the terms and conditions. When confronted, he argued if you dont pay then your baggage cannot be let on the bus.

Please look into it....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — charging extra charges

 GJ Gaurav on Jun 3, 2018
Dear sir/madam

I am traveling with my office colleague from ludhiana to kharar on[protected]. We take tickets from ludhiana to kharar afterwards i take 1 ticket from kharar to chandigarh conductor charged me rs 30 but buse fare is rs 25. He give me e-ticket of rs 25 and also give me 1 manual ticket amounted rs 5. When i asked for extra charging he said that today rate increases by rs 5. When i came bàck from chandigarh to ludhiana i confirmed the rate from the ticket counter they asked me rs.25.

Regards
Gaurav
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Punbus / Punjab Roadways — refund of ticket number: 464218193602

 Mehak.preet on May 23, 2018
Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket no:[protected], pnr:[protected],
Delhi-amritsar, 26-apr-2018, 08:50 pm, seat:13, 14, punbus - amritsar depot 2, name: mehakpreet kaur
Contact:...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — misbehaving with lady

 Nikhil Luthra on May 16, 2018
Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar...
Complaint comments  Read comments Complaint category Education

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