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PunBus / Punjab Roadways Complaints & Reviews

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Last updated Dec 6, 2023
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PunBus / Punjab Roadways reviews & complaints(443)

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T
tafo
Dec 7, 2023
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I want to report an incident that happened during my recent bus journey on [[protected]] at [8:44AM]. The bus conductor used abusive language towards me without any reason.

Complaint dated: 07-dec-2023, Thursday.
Ticket No: 00073285 Bus ID: 3077
W. Bill: 266479 Mac Id: 50120222
C: CTC40 D: PD77
Bus no: PB65AT3077 Route: Khanna to Chandigarh
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    Shubhamgupta1935
    Dec 6, 2023
    Dec 6, 2023
    This thread was updated on Dec 6, 2023
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    Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

    To whom it may concern,

    Subject: Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

    I am writing to file a formal complaint against a PUNBUS driver and conductor involved in a hit and run incident that occurred on 06/12/2023 during our journey from Patiala to Chandigarh.

    Details of the incident:

    Location: Near Rajpura bus stand, punjab
    Bus Number: PB08AA8673br...
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    A
    from Phagwara, Punjab
    Dec 6, 2023
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    Address:PUNBUS/PUNJAB ROADWAYS JALANDHAR-1

    Complaint dated- 06-dec-2023, Wednessday.my ticket detail as No.00142317, Bus ID 1196, W.Bill:270195 Mac Id :70251222, C: TP315, D: DT167
    route Jalandhar to Ludhiana Bus Timing- 8.33 am (arrived Phagwara) to around 9.30 am (Ludhiana).
    The bus driver and conductors were rude and behave inappropriate, even use inappropriate abusive language. when
    i requested them to stop bus at Gill Chowk, Ludhiana, They did not stop and threaten to hit me and get out of my bus and Kindly request to take a strict action against the bus driver and
    conductor.
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      Chd123
      from Chandigarh, Punjab
      Nov 22, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Himachal pradesh

      Vehicle run time 5:37pm Ludhiana to Chandigarh
      Vehicle number PB10FF4726 conductor misbehaving with me he hit me on my hand so please take a action immediately
      My no.[protected]
      Narender Singh
      Nov 22, 2023
      Complaint marked as Resolved 
      Dear sir Jagraio Depot, As per our telephonic discussion regarding misbehaving for Conductor as resolved He say sorry. So please release conductor and continue with job Regards Narender Singh
      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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        S
        Shailandera
        Nov 17, 2023
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        This is in regard to misbehavior by the conductor on Bus No. PB02 9404 from Chandigarh to Jalandhar on 17/11/2023 at 3pm.The conductor on duty misbehaved with women passenger and tried to charge money for the girl child travelling with mother even after showing the proper aadhaar card and put them off from the bus at Mohali.

        Proper inquiry and action is requested against the conductor for misbehavior with the women passenger.

        Copy of the ticket issued is attached for your reference.
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          B
          baljinder123
          from Goraya, Punjab
          Oct 15, 2023
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          I am a college student. I travel daily to ludhiana from goraya. I spend 90 rupees on bus fare daily. So I want to make bus pass. But no punbus is stop at goraya from ludhiana at evening. So I request you to stop punbus at goraya from ludhiana at evening.
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            ibhavyajain
            Oct 12, 2023
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            I am suspecting a case of misleading public by Punbus Volvo or a case of corruption.

            The punbus volvo booking website advertises free wifi, water bottle, facial tissues but none of this is provided in the actual journey.

            Either the website is misleading or there is corruption where the amenities are actually not being provided even after charging a premium fare.
            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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              Address:Dasuha

              Sir,
              We are daily passengers and we have to reach from Mukerian, Dasuha to Jalandhar for our duties well in time. But, we would like to bring notice of head office of Punjab Roadways that Punjab Roadways Ludhiana Depot Bus No. PB10HT2844, which has the route from Pathankot-Ludhiana & vice versa, is being operated by the driver and conductor, who misbehave particularly with daily male passengers and they fight with other passengers...
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              Rachna Shedole
              Oct 9, 2023
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              This is to bring in your notice that I have booked one ticket from Delhi airport to ludhiana on 29th September 2023. My PNR number was[protected]. We waited at shuttle for bus and tried to contact customer care and got details that might be bus was delayed from depot and they are not having any details for the same. After waited till 6.20pm as the bus timing was at 5.20pm i received call from bus driver stating he is waiting for me in kashmiri gate bus stop. He said my booking was from there only. Then I tried contacting customer care, the executive name Rohit put blame on us only that might be we were not at shuttle point at 5.20 pm. We haven't received any message regarding bus number or driver number on time .. after contacting again customer care they asked to put mail and hanged our phone
              PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                Complaint regarding bus driver of bus no. PB04AE1611 of Moga Depot
                Place Ludhiana samrala chounk road
                Time around 11.30-11.40
                Very rash driving
                Continues honking
                Very bad behaviour on road
                Very negligent driving
                Driver didn’t have any sense of traffic rules road safety of other vehicles
                Pls take necessary action
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                  Harekam
                  from Amritsar, Punjab
                  Sep 30, 2023
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                  Complaint against Misbehavior by Bus Driver

                  Address:Gurpreet Singh Bhatia, Focal Point Post Office, Mehta Road, Amritsar

                  ਮਿਤੀ 29 ਸਿਤੰਬਰ ਦਿਨ ਸ਼ੁੱਕਰਵਾਰ ਨੂੰ ਅਸੀ ਰਿਸ਼ੀਕੇਸ਼ ਤੋਂ ਅੰਮ੍ਰਿਤਸਰ ਲਈ Punjab Roadways ਦੀ ਸਵੇਰੇ 5 ਵਜੇ ਦੀ ਬੱਸ number PB02-EG- 5273 ਰਾਹੀਂ ਰਵਾਨਾ ਹੋਏ ਸੀ .

                  ਅਸੀਂ 15 ਜਾਣੇ ਹੇਮਕੁੰਟ ਸਾਹਿਬ ਦੇ ਦਰਸ਼ਨਾਂ ਤੋਂ ਬਾਅਦ ਇਸ ਬੱਸ...
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                  Shivamsaishirdi
                  from Dhariwal, Punjab
                  Sep 28, 2023
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                  Address:Ashiana colony dhariwal

                  Grabbed me from arm and told me to get out of the bus the reason is only that I am a pass holder of the Punjab roadways bus and but he said that pass is not valid in the Punjab roadways bus I am a student he misbehaved very badly with me shame should come to management of Punjab roadways your bus driver used harsh words rubbish language, such driver should be terminated immediately from the services . I hope immediate action should be taken against him.

                  Date 28/09/23
                  Bus no. 9306 amritsar to Jammu.
                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                    Kskaran
                    Sep 25, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Punjab Roadways bus number PB-05AK 1738

                    Dear Concern/Authorities

                    This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused old ladies and passengers.

                    Sir, I am writing about the concern on Punjab Roadways bus number PB-05AK 1738 (Firojpur) Ludhiana to Chandigarh Timing evening at almost 5:30 PM and reaching time 8:15 PM Chandigarh.

                    The driver and the conductor misbehave with two old women and drop...
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                    kala121072
                    from Chandigarh, Chandigarh
                    Sep 13, 2023
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                    Sir on the above noted subject it is submitted that I have to go to Kharar on 13.09.2023 at 0726 AM, by the above noted bus, which was going to Jalandhar. Despite of about 20 vacant seat at the time starting from Chandigarh-43, conductor of the bus arrogantly refused to accommodate us up to kharar, even he has also refused to passenger to visit up to Roopnagar. We have also requested that we will not occupy the seat, but he has not accommodate us.
                    So you are requested to take exemplary action against the official. So that such type problem may not be faced by other passenger.
                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                      Shalini Dhiman
                      Sep 3, 2023
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                      Bus Driver abuse ladies passenger

                      Complaint dated- 3 September, 2023, Sunday. Bus number PB 02 EG 9381, route Amritsar to Hamirpur. Bus Timing- 6.30 am (Amritsar) to around 2.00pm (Hamirpur arrival). The bus driver was rude and behave inappropriate, even use inappropriate abusive language and throw my luggage so badly that my all the fragile glass item broke down and even threaten me to get out of my bus and Kindly request to take a strict action against the bus driver. The...
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                      Shalini Dhiman
                      Sep 3, 2023
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                      Bus Driver abuse passenger

                      Complaint dated- 3 September, 2023, Sunday. Bus number PB 02 EG 9381, route Amritsar to Hamirpur. Bus Timing- 6.30 am (Amritsar) to around 2.00pm (Hamirpur arrival). The bus driver was rude and behave inappropriate, even use inappropriate abusive language and throw my luggage so badly that my all the fragile glass item broke down and even threaten me to get out of my bus and Kindly request to take a strict action against the bus driver. The...
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                      jasmeet1447
                      Aug 27, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Today I have lost my two bags in Amritsar-Chandigarh bus which is started at 9:30 pm from Amritsar and reached at Jalandhar by 11:30 then after I missing the bus as I am getting down for toilet after considering to the bus driver. I have tried harder but can't do anything as I have left my bus ticket in bag
                      One black bag and second is blue colour
                      Contact number [protected]
                      Aug 27, 2023
                      Complaint marked as Resolved 
                      Amritsar to Delhi bus please solve my problem
                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                        mohan@1972
                        Aug 3, 2023
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                        Complaint against Punjab roadways conductors

                        Address:Vill Fatehpur, PO Garhdiwala, Distt Hoshiarpur, (PB) PIN 144207

                        1. Sir I Mohan Singh residence from Fatehpur, Hoshiarpur. Sir my daughter is studying in Chandigarh last few month. Sir, I am writing to bring to your attention an issue I recently encounter while My daughter was traveling on Punjab Roadways bus on 30 July 2023, She boarded bus Number PB07 CA 3591 from Hoshiarpur to Chandigarh.
                        2. To my surprise, the conductor did not accept my Aadhar Card as a valid identification documents and refused...
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                        vinodfzr
                        from Firozpur Cantonment, Punjab
                        Aug 2, 2023
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                        Today 02/08/23 travel from zira to Ferozepur daily. Punjab roadways Ferozepur depot bus num PB 05 5312 AMRITSAR TO FEROZEPUR 19:10 FROM ZIRA conductor behaviour is very rood mostly with ladies an he cuts ticket for FEROZEPUR that time he not said bus not going to FEROZEPUR cantt bus stand only go for FEROZEPUR city..at the end near the Punjab University College (second fatak by pass) they said bus not going to cantt...all passengers of cantt go down from bus...even he not stop the bus properly for ladies ..kindly take the correct action on him...as soon as possible...
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                          B
                          Jul 29, 2023
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                          I request to senior officer. I am cetizen of punjab. The above Bus no Mention in subject PB 02 CR 6622 the behaviour of Driver and conductor is not good. At 29/07/2023 we reached khem karan bus stand bus for amritsar. we asked him for bus timing but they told sit in private bus they force to sit in private bus again and again. they make excuess
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