PunBus / Punjab Roadways Customer Care
Punjab State Bus Stand Management Company Ltd.
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COMPLAINTS

PunBus / Punjab Roadways Customer Care

Punjab State Bus Stand Management Company Ltd.

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Address
Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India - 160017

Customer Care Phone Numbers and Contacts

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Contacts
http://www.punbusonline.com/contact_us



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PunBus / Punjab Roadways Complaints & Reviews

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Punbus / Punjab Roadways — refund of ticket number: 464218193602

 Mehak.preet on May 23, 2018
Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket no:[protected], pnr:[protected],
Delhi-amritsar, 26-apr-2018, 08:50 pm, seat:13, 14, punbus - amritsar depot 2, name: mehakpreet kaur
Contact:...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — misbehaving with lady

 Nikhil Luthra on May 16, 2018
Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar...
Complaint comments  Read comments Complaint category Education

Punbus / Punjab Roadways — taking too much time in having lunch and dinner at dhabhas

 Gagandeep27 on May 3, 2018
This is to bring in your notice that the every punjab roadways bus stops at some dhaba near balachaur and the drivers take nearly half an hour to have their meals.
First of all they drive tok slow, then at that place they take a lot of time to have their meal and tea. Ideally it should take 3 hours to travel but they nearly take.
I would request you to take care of time of the people as they have some one waiting at their home....
Complaint comments  Read comments Complaint category Travel & Vacations

Punbus / Punjab Roadways — punbus-refund not received

 SANJULA JAIN on Apr 16, 2018
This is regarding refund of the money due to cancellation of bus on 2nd april 2018 by punjab government. I had booked ticket of punbus from delhi to chandigarh for 2nd april 2018 for 7.15am bus. When i reached the isbt kasmiri gate, i got to know that bus has been cancelled, on calling the helpline number i was informed that i will receive my refunf of rs 1198 within 15 days. I have not yet received it.

Details are as follows:

Pnr:[protected]
Ticket no: [protected]
Journey date: 02-apr-2018
Departure time: 07:15 am
From-to: delhi - chandigarh
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — luggage

 rohitsetia1979 on Apr 7, 2018
Y'day i travelled through punbus volvo from delhi isbt at 11.30 to jalandhar. I was carrying a carton with me with bill, just a small kids scooter for my son. The conductor said it will be chargeable to carry tht carton with me which was approx 20kg. But he was not able to show me any written rule regarding the same. When i called on the nos. mentioned on bus for contact that were found switched off. I was charged Rs. 433 for that.
Am a frequent traveller in bus, but i never seen them charging any NRI who comes with no. of big big suitcares and cartons, LED cartons and other stuffs. Why...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — sir non stoppage of bus at authorized bus stop

 Jimmy29 on Apr 3, 2018
Sir on 03/04/18 i took the bus number pb 12p 3872 from jalandhar to anandpur sahib after waiting whole night due to strike. But bus conductor and driver told me get down as bus will not stop at anandpur sahib stop. Which is illegal and is not acceptable as your institute is public service. Plz reply back taken action against accused responsible. Plz also inform me that there is no stop of that bus at anandpur sahib. Your action will make trust in people of punjab....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — fare received but ticket did not give to the passengers

 pona ravish on Mar 26, 2018
R/s in the morning i got a bus of punjab roadways batala depot no. Pb-06v7631. The bus was coming from assandh to kaithal. I boarded from kichhana kui to kaithal. I gave fare to the conductor for ticket. He collected money from many passengers but he didn't give ticket to anyone. When i demanded ticket he refused me and said that if checker come its my problem. I solve it easily. When again i said for ticket he quarrlled with me and abusing me at last he gave only me a ticket. And a haryana roadways bus conductor from rajound rajesh s/o balkishan support him which was also without ticket. They both...
Complaint comments  Read comments Complaint category Travel & Vacations

Punbus / Punjab Roadways — complaint about the punjab buses

 Nancy Ashutosh Sood on Mar 26, 2018
Dear sir

I am from ropar. I daily do up down from ropar to chandigarh and from chandigarh to ropar. Mostly chandigarh to ropar route buses conductors behavoir is very rude and dont have sense to talk. I take mostly jalandhar route buses which have stopage at ropar also. But they don't allow to sit in that buses. Because they have to reach early to their destination. So they don't allow ropar passengers to sit in that buses. Have any kind of notice is mentioned anywhere that jalandhar route buses should not stop at ropar. Then why conductors don't allow infact if i ask them to show...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — complain of conductor and staff

 jaswalaneesh920@gmail.com on Mar 17, 2018
Punjab roadways conductor behaves rudely he says he is govt employee i simply asked where the ticket is confirm some times he says in bus and sometimes says counter means he is himself not confirmed and behaves rudely how common people trust on govt employed please take some serious actionwe govt employees will do such things then what will we happen means next time i and so many people's will not travel in punjab roadways...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Punbus / Punjab Roadways — no ticket issue after taking the fare

 User7375 on Mar 15, 2018
Respected authorities
I'm a college student
Studying in hoshiarpur city.
Today i travelled by a punbus from hoshiarpur to hariana town but the conductor of pun bus haven't issued ticket
After taking full fare of rs. 20 from me. I want an immediate action upon him.
Bus number pb03 af 8803
Timing 3:20 pm from hoshiarpur to dasuya
I have mentioned all the information about the bus and the complaint. So that there should be no issue in solving the problem.
I'll be very thankful to you.
Regards
User7375...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — student exploitation

 Arorau on Feb 6, 2018
I am student who travels daily from nakodar to jalandhar. Students holding buspasses are forced to stand outside and wait untill bus is filled with other passengers buying ticket. Thus conductors make the students stand throughout the journey. Please, if we are given any such facility, let us take the full benefit. Kindly take action to solve tjis problem.

Thankyou...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — complaint against punbus for not giving senior citizen concession

 Hardial Chand on Jan 27, 2018
Today i alongwith my 62 yr. Old wife, travelled back from chandigarh to hoshiarpur in punbus, the conductor of the punbus c no.1540 again didnot gave us concession of senior citizen, even after seeing the concerned card issued by govt of punjab! Our ticket nos.00271104 & 00271105 dated 27/01/2018. Note : i also has complained earlier in some another incidence on 22/01/2018, which still has not been resolved!!...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — punbus punjab roadways batala

 Hardial Chand on Jan 22, 2018
I alongwith my wife travelled from Hoshiarpur to bus stand 43 at mohali starting at about 2.15pm by Bus no.pb06-Q9514. I requested the conductor to give us concession as we both are " Senior Citizens " who refused and charged at full ignoring Govt directions.Please reimburse & direct all concerned including Private Transporters to impliment accordingly.my Ticket no 120242 .My S.Citizen IDno.1998 dated 3/5/2011 & my D.O.B.is 6/1/1947, my wife's is 12/12/1956....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — cheating with passengers

 Praan on Jan 15, 2018
This is to inform you that i am traveling in punjab roadways bus number pb 10 gk 5135 from ambala in morning 5.30 a. M. Bus conductor is calling for ludhiana bus stand and giving tickets to me and others passenger. But on way he said that bus is going bypass ludhiana to amritsar. Sir i am suffering from survical and have luggage with me. First he drop me khanna to take another bus, but he refuse. Then i sit back in bus. What is this??? Conductor have not way of talking. For own benefits they will do anything that will against of government rules???...
Complaint comments  Read comments Complaint category Products & Services

Punbus / Punjab Roadways — complaint against driver of bus no. pb07ae4123 for using mobile phone while driving.

 bawaroshan on Jan 12, 2018
Respected sir,
On the subject citied above i would like to herby inform to you that the driver of above mentioned bus number is using his personal cell phone (While crossing roopnagar) while driving bus running from chandigarh to hoshiarpur, which is too risky for all the passengers who are travelling in this bus.
I request to your good self that kindly take a strict action against said driver for using cell phone during driving.
I shall be very thankful to you for this.
Thanking you,
Roshan bawa
M-[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Punbus / Punjab Roadways — concessional students bus pass for ihm gurdaspur students not allowed

 Kulbir Saggu on Jan 11, 2018
My son is studying in institute of hotel management gurdaspur (A central govt. Run college). He travels daily from batala to gurdaspur and back. He applied for a bus pass to the punjab roadways depot batala but was told that the said college is not included in the list of eligible colleges.
I hereby request you to direct the concerned department to include the name of the college in the list.
Thanking you
Sincerely yours
Kulbir singh
Kahnuwan road batala143505...
Complaint comments  Read comments Complaint category Education

Punbus / Punjab Roadways — to not giving me the change of 310 and misbehaving

 Aiy Bii on Jan 10, 2018
I am abhishek just got bus named punbus pb 35 q 9565 from dasuya to chandigarh and i giving 500 to the ticket checker came from dasuya bt it was not the main conductor bt he doesn't gave me the change of 310 just misbehaving with me and said that u should have to get it from that person m a student and not having the extra money right now for other transport please give me the right way this is a humble request...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Punbus / Punjab Roadways — regarding not providing the ticket,not stopping the bus and misbehaviour by conductor

 SarSh on Dec 27, 2017
Sir, this is to bring into your notice that today i. e 27.12.2017 when I was travelling by your bus no. PB08CX9056 around 6.00 pm From Dharampur, H. P., I asked the conductor to provide me ticket of Chambaghat, because my destination was Police line which is about 1km before Chambaghat and in his machine after solan bustand station was Chambaghat only. At that time, he took the money but the ticket was not provided by him to me. Thereafter when I asked him to stop the bus at Police line, he said bus will not stop here. Now it will stop only at the next station i.e Chambaghat. He did not cooperate,...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — misbehave by bus driver

 mamta jaswara on Dec 16, 2017
I have taken punjab roadways mercedes bus from jalandhar for chandigarh, on 15/12/2017 at 06:30 pm. At the time of buying ticket i have informed him my dropping point i. E. Sunny enclave, he said yes we will drop you there. When we reached kharar it is almost 09:00 pm. He force me to leave the bus there only i said its 3 to 4km from here and its so late kindly drop me at sunny enclave as all the busses stop there, he didn't said anything and start driving the bus when i was near by i take my bag and stand near door, when we arrived to sunny enclave he told him 10 times to stop the bus but he didn't....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — conductor mislead passengers towards a different destination

 Partik Khehra on Nov 30, 2017
Sir,
This is to inform you that i was travelling from chandigarh to amritsar on 30/11/2017. The timing of bus was 2:00 pm from isbt sector 43 chandigarh.
The bus (Pb29 h 9880) which i was going to board was facing me from back side. So i asked the conductor if it will go to jalandhar to which he replied yes but the bus in actual was going to moga.
Later the conductor who was cutting tickets was replaced with a new one.
The accused was wearing a turban.
The latter was having a hair cut.
Sir please take stern action against him so that trust in roadways...
Complaint comments  Read comments Complaint category Public Transportation

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