PunBus / Punjab Roadways Customer Care
Punjab State Bus Stand Management Company Ltd.
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PunBus / Punjab Roadways Customer Care

Punjab State Bus Stand Management Company Ltd.

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Address
Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India - 160017

Customer Care Phone Numbers and Contacts

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http://www.punbusonline.com/contact_us



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PunBus / Punjab Roadways Complaints & Reviews

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Punbus / Punjab Roadways — behaviour of bus conductor

 Anup Narain Rambani on Aug 3, 2018
On 3 Aug 2018 i was travelling from Jalandhar to Amritsar. I requestes the conductor to let me get down prior to Tara wala pul. Ut he refused since there is no bus stand there. I requested him again since my wife was waiting there to pick me up. On this conductor became aggressive ans used abisive languge. However the driver stopped the bus and let me get down but i was stunned by the behaviour of the conductor. I am serving in BSF and presently posted in Jammu. I never expected that kind of behaviour from the bus conductor when i am being polite to him and requesting him for help... sir i therefore...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — conductor misbehave of bus no pb02 cr 7029

 siddhunapster on Jul 30, 2018
We bought two tickekt of volvo from isbt kashmiri gate new delhi to sirhind. Conductor asked 10rs for loading luggage. When bus arrived sirhind at 11:50 pm. We request for stopping bus. Driver is very gentle he stopped but conductor absued me and my friend and not opened the door of bus.
He shouted and said bus would be stopped 1-2km apart from sirhind for inconvening ours. Because he know their is no auto facilities from this place.
Bus no pb02 cr 7029
Type volvo

So we request you kindly take affective steps for stopping this type of mis behaviour at midnight.
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — refund against tickets cancelled

 Jaskirat Singh walia on Jul 19, 2018
My name is Jaskirat Singh and my contact no is [protected] Bus tickets no[protected] is booking Amritsar to Chandigarh seat no 9 and rs 594 . I booked ticket on 15 july at 12:30pm from amritsar to chandigarh. But today at beas bus faced engine failure due to which i was not able to reach chandigarh today and faced lot of issues. So it’s a request to please refund my money at my account. I will be highly thankful to you....
Complaint comments  Read comments Complaint category Banks

Punbus / Punjab Roadways — misbehaving by conductor

 Raju2430 on Jul 1, 2018
Pb08cx5856. Complain against misbehaving by conductor of this bus in delhi at 11.50 pm 30.06.2018. I was first in window although he told me that he will not give me ticket. He will give the tickets only to jalandhar passenger. He told this is my bus i will give tickets whom i want. We create some objections then he started misbehaving with us. Please take action against conductor. I asked his name but either he does not told and he does not have name batch too....
Complaint comments  Read comments Complaint category Government Organizations

Punbus / Punjab Roadways — bus conductor refused to give me ticket

 AmandeepMalhi on Jun 30, 2018
Pb 12y 1627 bus starting from chandigarh at 11:40 am saturday 30th june 2018.

We were waiting in a proper queue for getting our tickets for almost an hour. The conductor started giving tickets.

When there was my turn to get ticket the conductor bluntly refused to give me ticket and misbehaved with me as well. I was not asking for any short fare tickets my destination was 180 kms for two people (840 rs) from chandigarh but he ignored me and one more passenger. And started calling out for jammu only.

If that is the case why you simple say that this bus...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — harassment to passengers

 Hjangra on Jun 8, 2018
I am traveling daily chandigarh to ludhiana in punjab roadways, the buses which departures after 5pm the mostly seat no.1 to 8 force full taken by roadways employees, no one having tickets, today they exchange harassing words with me, i am traveling standing even i have ticket, why this people having seat even they are traveling without tickets, please take necessary...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — extra charges for baggage

 Nikhil Wahi on Jun 8, 2018
As per terms there are no extra charges for baggage upto 20kg per passenger. However the conductor for the bus route delhi to ludhiana on 8th june, 2018 departing at 2:15pm charged rs 10 each. It may not be a big amount but its clear violation of the terms and conditions. When confronted, he argued if you dont pay then your baggage cannot be let on the bus.

Please look into it....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — charging extra charges

 GJ Gaurav on Jun 3, 2018
Dear sir/madam

I am traveling with my office colleague from ludhiana to kharar on[protected]. We take tickets from ludhiana to kharar afterwards i take 1 ticket from kharar to chandigarh conductor charged me rs 30 but buse fare is rs 25. He give me e-ticket of rs 25 and also give me 1 manual ticket amounted rs 5. When i asked for extra charging he said that today rate increases by rs 5. When i came bàck from chandigarh to ludhiana i confirmed the rate from the ticket counter they asked me rs.25.

Regards
Gaurav
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Punbus / Punjab Roadways — refund of ticket number: 464218193602

 Mehak.preet on May 23, 2018
Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket no:[protected], pnr:[protected],
Delhi-amritsar, 26-apr-2018, 08:50 pm, seat:13, 14, punbus - amritsar depot 2, name: mehakpreet kaur
Contact:...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — misbehaving with lady

 Nikhil Luthra on May 16, 2018
Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar...
Complaint comments  Read comments Complaint category Education

Punbus / Punjab Roadways — taking too much time in having lunch and dinner at dhabhas

 Gagandeep27 on May 3, 2018
This is to bring in your notice that the every punjab roadways bus stops at some dhaba near balachaur and the drivers take nearly half an hour to have their meals.
First of all they drive tok slow, then at that place they take a lot of time to have their meal and tea. Ideally it should take 3 hours to travel but they nearly take.
I would request you to take care of time of the people as they have some one waiting at their home....
Complaint comments  Read comments Complaint category Travel & Vacations

Punbus / Punjab Roadways — punbus-refund not received

 SANJULA JAIN on Apr 16, 2018
This is regarding refund of the money due to cancellation of bus on 2nd april 2018 by punjab government. I had booked ticket of punbus from delhi to chandigarh for 2nd april 2018 for 7.15am bus. When i reached the isbt kasmiri gate, i got to know that bus has been cancelled, on calling the helpline number i was informed that i will receive my refunf of rs 1198 within 15 days. I have not yet received it.

Details are as follows:

Pnr:[protected]
Ticket no: [protected]
Journey date: 02-apr-2018
Departure time: 07:15 am
From-to: delhi - chandigarh
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — luggage

 rohitsetia1979 on Apr 7, 2018
Y'day i travelled through punbus volvo from delhi isbt at 11.30 to jalandhar. I was carrying a carton with me with bill, just a small kids scooter for my son. The conductor said it will be chargeable to carry tht carton with me which was approx 20kg. But he was not able to show me any written rule regarding the same. When i called on the nos. mentioned on bus for contact that were found switched off. I was charged Rs. 433 for that.
Am a frequent traveller in bus, but i never seen them charging any NRI who comes with no. of big big suitcares and cartons, LED cartons and other stuffs. Why...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — sir non stoppage of bus at authorized bus stop

 Jimmy29 on Apr 3, 2018
Sir on 03/04/18 i took the bus number pb 12p 3872 from jalandhar to anandpur sahib after waiting whole night due to strike. But bus conductor and driver told me get down as bus will not stop at anandpur sahib stop. Which is illegal and is not acceptable as your institute is public service. Plz reply back taken action against accused responsible. Plz also inform me that there is no stop of that bus at anandpur sahib. Your action will make trust in people of punjab....
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — fare received but ticket did not give to the passengers

 pona ravish on Mar 26, 2018
R/s in the morning i got a bus of punjab roadways batala depot no. Pb-06v7631. The bus was coming from assandh to kaithal. I boarded from kichhana kui to kaithal. I gave fare to the conductor for ticket. He collected money from many passengers but he didn't give ticket to anyone. When i demanded ticket he refused me and said that if checker come its my problem. I solve it easily. When again i said for ticket he quarrlled with me and abusing me at last he gave only me a ticket. And a haryana roadways bus conductor from rajound rajesh s/o balkishan support him which was also without ticket. They both...
Complaint comments  Read comments Complaint category Travel & Vacations

Punbus / Punjab Roadways — complaint about the punjab buses

 Nancy Ashutosh Sood on Mar 26, 2018
Dear sir

I am from ropar. I daily do up down from ropar to chandigarh and from chandigarh to ropar. Mostly chandigarh to ropar route buses conductors behavoir is very rude and dont have sense to talk. I take mostly jalandhar route buses which have stopage at ropar also. But they don't allow to sit in that buses. Because they have to reach early to their destination. So they don't allow ropar passengers to sit in that buses. Have any kind of notice is mentioned anywhere that jalandhar route buses should not stop at ropar. Then why conductors don't allow infact if i ask them to show...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — complain of conductor and staff

 jaswalaneesh920@gmail.com on Mar 17, 2018
Punjab roadways conductor behaves rudely he says he is govt employee i simply asked where the ticket is confirm some times he says in bus and sometimes says counter means he is himself not confirmed and behaves rudely how common people trust on govt employed please take some serious actionwe govt employees will do such things then what will we happen means next time i and so many people's will not travel in punjab roadways...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Punbus / Punjab Roadways — no ticket issue after taking the fare

 User7375 on Mar 15, 2018
Respected authorities
I'm a college student
Studying in hoshiarpur city.
Today i travelled by a punbus from hoshiarpur to hariana town but the conductor of pun bus haven't issued ticket
After taking full fare of rs. 20 from me. I want an immediate action upon him.
Bus number pb03 af 8803
Timing 3:20 pm from hoshiarpur to dasuya
I have mentioned all the information about the bus and the complaint. So that there should be no issue in solving the problem.
I'll be very thankful to you.
Regards
User7375...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — student exploitation

 Arorau on Feb 6, 2018
I am student who travels daily from nakodar to jalandhar. Students holding buspasses are forced to stand outside and wait untill bus is filled with other passengers buying ticket. Thus conductors make the students stand throughout the journey. Please, if we are given any such facility, let us take the full benefit. Kindly take action to solve tjis problem.

Thankyou...
Complaint comments  Read comments Complaint category Public Transportation

Punbus / Punjab Roadways — complaint against punbus for not giving senior citizen concession

 Hardial Chand on Jan 27, 2018
Today i alongwith my 62 yr. Old wife, travelled back from chandigarh to hoshiarpur in punbus, the conductor of the punbus c no.1540 again didnot gave us concession of senior citizen, even after seeing the concerned card issued by govt of punjab! Our ticket nos.00271104 & 00271105 dated 27/01/2018. Note : i also has complained earlier in some another incidence on 22/01/2018, which still has not been resolved!!...
Complaint comments  Read comments Complaint category Public Transportation

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