Dear Sir,
I’m a frequent traveler from Samrala to Mohali in Punjab Roadways. On 26july 2022 in evening when I ask the ticket for Balongi, the conductor said take the ticket up to Kharar & get down wherever you want.He refuses me to stop the bus in Balongi.I took the ticket & asked the driver of Punjab Roadways Bus No.5356 to drop me at the Balongi bus stop.
The Bus Driver and conductor both mis-behaved & said if you come next time by this bus I will not allow you to travel and they started abuses me. Few days before they did the same thing.They don’t even stop the bus on Kohara Bus stop.
Does the driver/Conductor has given the authority to miss-behave with Passengers? Does they have been given the powers to stop the busses with their wishes?
Any of the Bus drivers/Conductors can stop the bus any where & can wait for their known peoples But if a Passengers wants to get down as per her wish she can not? What kind of Management is this?
My Request you to pl. issue an Instruction to all your drivers/Conductors to demonstrate the Good behavior as it replicates the state image.
Pl. Look in to & advise the concern Bus Driver/Conductor to behave with Passengers appropriately.
Hope for a favorable reply along with the action initiated on Bus Driver/Conductor and make sure both these conductor and driver never come back on this route.Conductor - CTC37
Driver- CTD31
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