Punbus / Punjab Roadways — bus cancellation and refund policies

Address:Chandigarh, Chandigarh, 160036

Few days back i booked an ac volvo of punbus travelling from chandigarh to jalandhar from punbus for my old grandparents. I thought of being responsible and booked online tickets from travelyaari to keep them away from hassel of standing in queue. The bus got cancelled without any prior information and kept us waiting. After that i had to buy ticketed again for another bus which was after 1 and a half hour later. Now there is no sign of refund, after calling they said it will take a min of 7-10 days. Really disappointed
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Some bus conducters roudly behave with students who possess bus pass.kindly give strict instructions to conducters, they also pay money in advance and they are not baggers.
Dear concern

I have waited from 5:05am at bus stand Sarhali khurd, your bus passed at7:24 am, but your driver does not stopped the bus (six passenger were waiting at that time)

Due to this i have missed next bus

Kindly take strict action against driver to improve passenger strength in your buses or stop the buses

Regards

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    PunBus / Punjab Roadways Phone
    +91 11 4482 0000
    PunBus / Punjab Roadways Address
    Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17, Chandigarh, Punjab, India - 160017
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