Punbus / Punjab Roadways — bus cancellation and refund policies

Address:

Chandigarh, Chandigarh, 160036

Few days back i booked an ac volvo of punbus travelling from chandigarh to jalandhar from punbus for my old grandparents. I thought of being responsible and booked online tickets from travelyaari to keep them away from hassel of standing in queue. The bus got cancelled without any prior information and kept us waiting. After that i had to buy ticketed again for another bus which was after 1 and a half hour later. Now there is no sign of refund, after calling they said it will take a min of 7-10 days. Really disappointed