Punbus / Punjab Roadways — Bus conductor misbehave and driver not stopping bus at bus stops

I am regular traveller from kharar (mohali) to ropar.Punjab roadways bus number PB12T9972 [ Bus route - ISBT43 TO RUPNAGAR ] on 19/9/2022 bus conductor misbehaved and driver is not stoping bus at kharar bus stop even for 10 seconds and conductor is not letting people to step in bus by refusing to stop bus at local bus stops kindly take action against both driver and conductor