Punbus / Punjab Roadways — Bus no PB07AS5134 Conductor not cooperating

Address:

Jalandhar

Dear sir
Today I traveled from Nangal to Hoshiarpur.I had digital aadhar card in my mobile.But the conductor refused to accept him. and charge me ticket money.What is the use of Digital India if digital proof is not to be accepted?
And on the bus I feel ashamed
My name is Seema Devi and My Daughter Harshita.My husband and my son were also together.I am also attaching the ticket for proof.

My m no [protected]