Punbus / Punjab Roadways — Bus not arrived at pickup point

One of the worst bus service in India . Booked bus from Delhi to Amritsar for 4jan 2023 6:45 am from Kashmere gate ISBT delhi but bus didn’t arrive at pickup spot and there was no person available to ask. Waited for an hour when another bus came the conductor said the bus is cancelled. No prior information provided.
Shame on Punjab Roadways. Shame on punjab government. Shame on Bhagwant maan. Shame on Laljit Singh bhullar For exploiting customers Advice to another passengers donot book any punjab roadways