Punbus / Punjab Roadways — Charging fare instead of free service available for ladies

Today while traveling from Chandigarh to nangal via bus number PB65AT2915, the conductor of the bus (charanjit singh) misbehaved with me & spoke in a very humiliated manner due to the issue of ticket as i was availing free bus ticket & for that purpose i showed my driving licence to the conductor & he refused to issue the free ticket on account of wrong identity proof he argued that the driving licence is not a valid proof for claiming the free ticket but i have been traveling using the same driving licence as identity proof since the scheme has been launched. Apart from that he also threatened me that he'll stop the bus & call the police too & also told me to leave the bus as well. So to avoid wasting time at that time i purchased a ticket.
He humiliated me & misbehaved with me.
I kindly request you to take strict action against him. For your reference i am attaching ticket photo as well
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PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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    PunBus / Punjab Roadways Phone
    +91 11 4482 0000
    PunBus / Punjab Roadways Address
    Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17, Chandigarh, Punjab, India - 160017
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