Punbus / Punjab Roadways — Complaint against bus conductor and driver

Sir my name is Rahul. I am a resident of Mukerian. Today I was coming from Mukerian to Pathankot by Punjab Roadways bus no PB08EW-1197, The bus conductor of this bus did not drop me where I had to drop. When I spoke to the conductor, he misbehaved with me and he abused me, even he was ready to beat me.
This is really shameful.
If you think that the conductor should not do this then I request you to please take strict action against the conductor or fine him. So that he doesn't behave like this with any other passenger in future.