Got an anonymous call to cancel the ticket booked on punbusonline.com.
No other information was provided except that the bus is broken and requested to cancel the ticket so as to avoid any inconvenience. However no information was provided by travelyaari helpline number which is behind (backoffice) the punbusonline.com bookings
Helpline number: +[protected] was called multiple times but either it is always busy or the operator disconnects or if the operator does not provide much information and disconnects. So this phone number is really useless. After so many calls one gentlemen picked and raised my complaint to check if the bus is cancelled or otherwise. I had to travel in an emergency and now facing such problems even after booking ticket in advance. Now I do not know if the bus would be cancelled and I have to wait for long at night.
Here are the ticket details:
Operator Name: PUNBUS - Ludhiana Depot
PNR No.:[protected]
Ticket No.:[protected]
From:Delhi
To:Ludhiana
Booking Date:17:37:03, 12 Mar 2023
Journey Date:22:45:00, 13 Mar 2023
Time:05:15:00, 14 Mar 2023
Pickup at:Counter No..24, 25, 26, Isbt Kashmiri Gate
Landmark:Isbt
Pickup contact no.:[protected]
I would request you to get into the details of the ticket and also check travelyaari helpdesk (Helpline number: +[protected] capability, politeness, ability to respond to customers and ability to provide resolution. Was this information helpful? | 
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