Punbus / Punjab Roadways — MIsbehave Conductor - PB08DS 6123

Incident happened on Date 29th Dec 2023 when I was travelling with my family (wife and 3 year old son) from Kapurthala to Jalandhar in PRTC bus number - PB 08 DS 6123

Before moving the bus from bus stand, bus conductor (he and bus driver denied to tell. his name) came to us and asked for the ticket. I told him to. give 1 and half ticket for me and my son. For my wife, I have shown him my wife's Aadhar Card. He said he will not accept as per him photo is not up to date. But as per the guidelines issued by Punjab Govt, any identity proof is only required to check the address not to point out other mistakes. I told him that I already updated it after we got married. Then he looked at my wife and said it doesn't look like as my wife looks beautiful in present. This was a very bad comment he passed for my wife. Then I paid him ticket fare for my wife as well and told him to give me ticket and leave us.

Also while standing in front o[censored]s he was continuously scratching his private part and my wife felt very uncomfortable then I told him to don't do this in-front of ladies. Then he started shouting on me and slapped on my face in front of all the passengers. This behaviour from an govt on duty servant is not at all acceptable and we can't live in that society where these things are done openly.

When I asked him to give me complaint book then he denied to give and said go and do whatever you want to do.

So I am writing this complaint online to get into your notice and expecting you will take strict action against him.

On the same lines, I am also thinking to write the same complaint to CM Office and Police Commissioner as what we felt today was just like a nightmare which no one wants to believe.
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