Punbus / Punjab Roadways — Misbehaviour and no refund of my money by conductor

I was travelling from ISBT 43 CHANDIGARH TO (SANGHOL)LUDHIANA on 2 June at 11:50 AM with PUNBUS (red grey colour)bus number PB 04 AE 1609. The bus conductor came to me asked me to remove my earphones and buy ticket . He not only stop here comment on my upbringing and education life, at first he refused to give me ticket and ask me to get down the bus but when other passengers came for my support he gave me ticket charging more fare. He also abused me allegating that i travelled free from bus . I hereby request the concerned authorities to take appropriate action against him otherwise I have to approach consumer court.i am not going to tolerate this misbehaviour by government servant at any cost.
Regards