Punbus — The conductor of bus denied to accept the digi locker Aadhar card

For the above said subject it is stated that I traveled from Ferozepur to Moga on 27-11-22 in the bus No. PB-65 BB 5349 with my daughter and showed the conductor of the bus the digi locker Aadhar card of my daughter but to my surprise the conductor of the bus denied to accept the digi locker Aadhar card and insisted on the Hard copy. When I told him that the digi locker certificate is valid as per govt guidelines he started misbehaving with me. Please look into the matter at the earliest Ji