Pune Auto Rickshaw — auto refuses to take ferry

Address:

Near Pune Railway Station, Pune, Maharashtra

One rikshaw wala refused to take the ferry from pune station to rasta peth as it was the shortest distance.
He first refused to take the ferry by meter charges thn he charged extra. So i agreed. After sitting in the rikshaw i just asked him about the refusal reason and why u rikshaw wala people don not go for the nearby ferries. He stopped the rikshaw and told me to get down.
First of all it is wrong that the riskshaw wala refused to take the ferry.
Secondly it is very humiliating for a person to get down from the rikshaw for which he or she is going to pay ultimately.
And afterwards he is telling me to complaint wherever i want coz uska koi kuch nahi bigaad sakta.
If the same continues thn the end user is going to suffer a lot.
After waiting for nearly half an hour i got that rikshaw and after that also i was forced to get out from the rikshaw.
Kindly take action against the same at the earliest
Adding the details of the rikhshaw
Mh 12 ar 3208