Pune Auto Rickshaw — overcharged and meter was not working

Dear team

Pune city

I would like complaint about auto driver over charged, he overcharged
Kindly take action his meter was also not working.
From sangamwadi to kondhwa they charged 250 and arrrguing with us.
I want strict action.
Incident was occured as on 27th oct.
Morning around 8am

What kind rules we are follwing i m want take action against keel mandotory of meter reading
Auto no
Mh 12 qr 8238