[Resolved]  Pune Online Florists — order is not yet delivered and payment already done

Address:	Pune, Maharashtra, 411004
Website:	www.puneonlineflorists.com

I had placed an order for a bouquet of flowers (Containing tedy, flowers, chocolate and cake) to be delivered at an address in pune on 14th feb 2019. I paid a sum of rs. 1475 using my phonepe. The order have not been delivered as yet. I have tried calling the customer care number given on the site but no one picks up and it goes to voicemail. I also sent two mail to the email id's given in the confirmation mail and the website but there is not response. These people are running some sort of a fraud.. The order id for the order i placed is ppof-[protected]. Kindly stop this kind of fraud from happening on the internet and help me retrieve my money.

Dealer contact info -
Online florists business
Guild law college road, opp. Cafe barista pune, maharashtra 411004 india contact - [protected]/[protected]/[protected]

Paymenet info -
Upi-[protected][protected]@ybl[protected]payment from phonepe
Ref no[protected]
Date - 14 feb 2019
Amount - 1, 475.00