Pune Online Florists
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Pune Online Florists Complaints & Reviews

S
Samnr6
May 24, 2020
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Address: Pune
Website: Puneonlineflorists.com

I have ordered the product on 18th may 2020 it said delivery on next day but still they haven't deliver the product. I try to call it's switched off. They are not responding to my mail also.
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    rahul arbat
    from Pune, Maharashtra
    Feb 15, 2019
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    Resolved

    Address: Pune, Maharashtra, 411004
    Website: www.puneonlineflorists.com

    I had placed an order for a bouquet of flowers (Containing tedy, flowers, chocolate and cake) to be delivered at an address in pune on 14th feb 2019. I paid a sum of rs. 1475 using my phonepe. The order have not been delivered as yet. I have tried calling the customer care number given on the site but no one picks up and it goes to voicemail. I also sent two mail to the email id's given in the confirmation mail and the website but there is not response. These people are running some sort of a fraud.. The order id for the order i placed is ppof-[protected]. Kindly stop this kind of fraud from happening on the internet and help me retrieve my money.

    Dealer contact info -
    Online florists business
    Guild law college road, opp. Cafe barista pune, maharashtra 411004 india contact - [protected]/[protected]/[protected]

    Paymenet info -
    Upi-[protected][protected]@ybl[protected]payment from phonepe
    Ref no[protected]
    Date - 14 feb 2019
    Amount - 1, 475.00
    Nov 4, 2021
    Complaint marked as Resolved 
    resolved
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      S
      supriyaup
      Apr 5, 2017
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      Address: Pune, Maharashtra
      Website: puneonlineflorists

      I had ordered a fruit basket and nuts for my family on 3rd April for the 4th. it was promised to be delivered before 8.30pm. There was no delivery done. Very unprofessional staff, with no knowledge whatsoever. They pick up the phoen with no knowledge how to handle the situation. No follow up or response to your complaint.
      Never order online - pune florists
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        C
        claytongd
        from Hyderabad, Telangana
        Mar 11, 2011
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        Hi ,

        There has been reponse either from the email id listed on the site or the contact number provided on the site. The order deatils are as follows. Please suggest or take the necessary steps that i could take up.
        The payment reciept from AXIS Bank is attached as an image.


        ORDER DETAILS:

        Merchant Site URL : http://www.PuneOnlineFlorists.com

        Order Number: POF-[protected]

        Order Received: Mar 4, 2011

        Total Amount : INR (Indian Rupees) 1390.00

        AXIS Bank Account Holder : Mr. Clayton

        Billing Address : (As entered by the Customer)
        F-5 , SV 2 , Indian School of Business , Gachibowli ,
        HyderabadAP
        500026India

        Customer's Phone Number : [protected]
        Customer's E-mail ID : clayton.[protected]@gmail.com
        Customer's IP Address : 196.12.49.132

        Recipient's Name : Deirdre DSouza

        Shipping Address :
        Flat No 11, Rajaram Apts ,South Main Road ,Koregaon Park - 411001 - Maharashtra - 411001
        PuneMaharashtra
        411001India

        Recipient's Phone Number :
        [protected]

        Special Instructions :
        FLH155:1-D.Date3/8/2011 Send on the 8th March in the morning at Birthday Happy Birthday Mom,Loads of Love Clayton and Harshika Clayton and Harshika
        +1 photos
        Aug 13, 2020
        Complaint marked as Resolved 
        Puneonline florists are cheats, frauds... I paid approx Rs1300 for getting a cake & a set of flowers sent to my mom on her birthday & made it very clear that it needs to be deliverdd ay 7am. These unprofessional rascals delivered the cake at 8 pm in the evening with a set of dead stinking flowers... which turned a huge shame for me... Please ensure that these guys are barred from their services as they are NOT AT ALL PROFESSIONALS and they will surely be cheating more customers
        This is to inform you that Pune Online Florist are the worst ever service providers I have come across. They promise many and deliver none. I had ordered for a birthday cake from them and it was never delivered irrespective of more than 100 followups. Ultimately they apologized for non-delivery and agreed to refund the money. It is now more than 15 days they have not yet paid my money back. May be I will need to make another 100 calls and scream at them for payment.

        PLEASE BE AWARE WITH THIS PORTAL WHEN YOU DEAL. I WOULD SUGGEST DO NOT DEAL WITH PUNEONLINE FLORISTS.

        Their call center hardly picks up phone. Very unprofessional team.

        I have decided to go to consumer court and file a case against them for the losses, money wise as well as reputation which i lost since they could not deliver to my client.
        I strongly agree with this.. they worst service providers. On their website they ad for special date, special time delivery and at the end of day what you get is frustration and mud on your face.

        Really e-governance agency need to look into such fraudster site's and bang them ASAP.
        PUNE ONLINE FLORISTS is the WORST online shopping/gifting website I've ever come accross. I gave them a second chance after they delivered my flowers at 8pm at night when I mentioned they need to go in the morning before 8am but they continued their horrible customer service record. On any occassion, we generally expect the flowers/gifts to be delivered at the start of the day but these unprofessional rip offs dont get it. On top of that, the '100 roses' bouquet I gifted had less than 50 roses in it. If there is any Consumer Protection Agency in India, they should really look into this. I'm never going to deal with these guys again and strongly recommend any new visitor to go to other competitors. Very dissatisfied.. Sid (Australia).
        One more victim of this organization, I ever seen such worst service provider in my life around the world there is no coordination between Puneonlineflorists and there vendor in pune... Its simply WORST from booking order to delivery, horrible experience.. I will strongly suggest to ALL not do deal with such organization. Pune lady was so aggressive and not interested to listen such B****

        It looks there is every month problem reported on this site and there are lot not at all aware to raise complaint so will suggest to stay away and goverment should BAN such organization.. Sam From London...
        I ordered 1kg sweets and 1kg dryfruits for diwali with puneonlineflorist...and what i got delivered was cheapest quality/lowest priced sweets and hardly 250 gms of dryfruits..
        Inspite of following up with customer care...no action was taken...
        My diwali got spoiled and embarrassment we had to face for shoddy delivery can not be compensated...
        pls do not order of this site..which only dupes people of money...
        Pathetic experience. Worst online selling site :puneonlineflorists.com. Just now my 10-11 communication with them.Flowers had to be delivered on 24-03-13 and till today they cudnt.I askd to refund my money or replace with some meal voucportals flowers make no sense now today.But...I am already tired of having follow ups with them since morning today I haven't done any work or have food; I m pregnant and they have caused lot of agitation today to me.I experienced all of the above shared experiences.The call Center totally pathetic.Don't wanna think of it more for the health of my child.Please somebody teach them a lesson.Lady at the call center name : Debarit very rude and insensitive.

        My order no. was PPOF[protected] and online communication enquiry id on their portal : CSDpu[protected] and[protected].

        I don't expect money now but wanna get them a lesson taught so that they cannot further breach others.

        Biggest mistake each time they called the recipient and revealed the gift surprise telling that they'll be reaching at what time etc. and never ever called me (the sender ).So foolish.
        I wasted my precious money which we need badly these days ; just in order to give some surprise to my husband in my this condition and make his day a bit special from my side. But they totally spoiled it.
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