Pune Traffic Police — e-challan

I have been wrongly issued challan with no mistake of mine. I was at novotel signal and people form other side started moving even when signal was red for them. That stopped me from passing my signal, and the meanwhile signal became red for me. Traffic police did not consider the fact that because of others' mistakes, i was in middle of the signal. I was levied 2 challans and i strongly believe that i should not have been penalized. Traffic poloce are not able to do their work properly and not able to control traffic and very conveniently processes e-challan. Very very unfair on public.
Though, i have made the payment this time, but next time, for sure, will not pay if it is not my mistake.
The entire episode was utter disgusting.
Not sure, whether this will reach to any one's ears but i am doing my bit.