Pune Traffic Police — incorrect e-challan for not wearing helmet

Address:

Pune, Maharashtra

Hi,
Challan no: pnccc[protected]
Violation date and time: 20th sep 2019 16:10
Comp. Fee 500
Challan location: seven loves chowk ptz (Ver-master
Violation (S): sec 129/177 mva without helmet.

As i received the challan i opened an image attached with it where it seems that person scooter (Honda activa) white color is not mine. The number in image is not clear so the challan was issued on my name as the last four-digit are similar maybe.
I am owner of access 125 silver color which is registered on my name. None of my family members use my vehicle. Offense day was friday 4:10 pm at this time i was working in my office.
Please look into the matter as early as possible and cancel the fine amount.
Thank you.
Best regards
Mohini