Punjab National Bank [PNB] — Amazon initiated the refund but not credited

Dear team,
I have book a flight from Hyderabad to delhi via amazon but same is cancelled due to corona and the refund amount of rs 2184.30 has been initiated via amazon on 10th november 2020 with RRN Number IXGAUQYSW4. I already go many time in branch of pnb for the same but they didn't help. Please help me to credit the amount in my bank account.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Dec 18, 2020
Updated by [email protected]
My mobile number is [protected] which is registered. Please credit refund as soon as possible.
Dec 24, 2020
Updated by [email protected]
How much time it will take please provide update as soon as possible.
Dec 31, 2020
Updated by [email protected]
Now I am getting one new number from amazon which I attached
I hope I will get reply soon

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