Punjab National Bank [PNB] — Amazon refund

Address:

V.k royal srinivasnagar ,Hyderabad,500100.

Amazon refund has refunded on 8th dec.In debit card money not credited.while we calling customer care any response in getting.They saying is we don’t know, ask them only
A/c-[protected]
P.BrahmaChary
Refund Reference#30005103020302119765147
Refund amount:10200
Address:3-123, srinivascolony, Kompally, Hyderabad,
500100
Please do my work early