[Resolved] Punjab National Bank [PNB] — amazon refund not credited

Abhinandan Khanna

from New Delhi, Delhi

Address:

House No. 1148, Milap Nagar Near Manav Chowk, Ambala City, 134003

Dear sir,

A transaction was made on 11/aug/2019 to amazon india through upi. The same amount was refuned by amazon
India on 01/09/2019 to my pnb account. But after passing 29 days, the amount is still not credited into my account.

The detail of transaction is mentioned below:
Transaction refernce no.:[protected]
Transaction date: 01/sep/2019
Transaction done by: amazon india
Amount: rs. 1355/-
Bank name: pnb

I have attached screenshot of the refund intiated e-mail

Please resolve the issue.
Any further information if needed, please ask me.

With regards
Abhinandan

+1 photos

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Oct 1, 2019

Complaint marked as Resolved

Steps I took to receive my refund: 1. Called Amazon to get as much as Information about the transaction like Time, Date and Ref No. 2. Called PNB Customer Care, get the complaint registered. 3. Went on PNB complaint portal, registered a complaint on my own. 4. Complaint through this portal. The Day I registered a complaint through cosunercomplaints.in, I got my refund back. Good Luck!

Punjab National Bank [PNB] customer support has been notified about the posted complaint.