Punjab National Bank [PNB] — Atm machine cash not dispensed but account debited and worst solution given instead of refund

Sachin Chauhan Rajput

Address:

244601

Dear Sir,
I want to register my complaint against two false transaction due to ATM PROBLEM. On 27/08/2016, Time- 8.30-9.00 A.M I was using your PNB ATM at Thakurdwara, Uttar Pradesh. My two regular transactions have been failed One of 15000 Rs/- and another of 1500 Rs/- MY MONEY DEBITED BUT CASH NOT DISPENSED, Also NO RECEIPT OR SMS received. Here i would like to inform you that I have also complained on your customer care no and after 7 days they provide me NEGATIVE FEEDBACK saying money have been received by you. It is totally disgusting service sir, You should check your camera footage in this regard..i have not received my money back in these 15 days. Please refund my money as soon as possible. ( Transaction NO.- X91940441 for 15000 and transaction no.- X91942979 for 1500 rs.) Here are complaint nos- A[protected] and A[protected] regarding the 15000 and 1500 transaction respectively. Its the worst issue i am facing, please solve it soon..
THANK YOU
YOURS CUSTOMER,
LAXMAN SINGH S/O CHANDRAPAL SINGH
ACCOUNT NO.- [protected]
IFSC- PUNB0651200
MOBILE NO-[protected]
email- [protected]@yahoo.com

Was this information helpful?

No (0)

Yes (0)

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Related Punjab National Bank [PNB] reviews

View all 4881 Punjab National Bank [PNB] Reviews

Comments

nohit gill

from Gurgaon, Haryana

U want to register complaint about my false transaction, on 26 march, at atmaram. Market kashmiri gate, by kotak mahindra atm between 6.40 to 7.00am, i entered the amount of total Rs 1200, my account was debited but cash was not dispensed, i asked the guard about it and he said within 7 working days your amount will be refunded back, again that day i tried to withdraw my cash, rs 1500 and rs 2000 both the time my account was debited but cash was not dispensed but within few hours rs 2000 and rs 1500 was refunded but those 1200 rs hasn't received till date, i waited a long for my refund but no response from. Ypur bank, on 14th april a registered a complaint about thi but no appropriate action was taken, and one day your customer officer called me with negative feedback buy saying money has been recieved by you,
Please sort out my problem, its been 2 month, i haven't recieved my money
Account no. [protected]
Ifsc PUNB0681400
ACCOUNT HOLDER NAME- ROHIT SINGH GILL S/O SHIVRAJ SINGH
Mobile no. [protected]