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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 132

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A
Akki67812
from Lucknow, Uttar Pradesh
Sep 10, 2018
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Address: Barmer, Rajasthan, 344022
Website: [email protected]

Dear sir,
I have would like to say that my current account in your bank branch balotra. My cheque lost in bank by mistake of bank staff.. Soo me write letter to bank stop that cheque of payment.. Than bank taken unfair charge on my account 118+118 twice charged in my account. Sooo i complain on bank mananger but bank manager not corporate with customer they misbehave with customer alway.. I wanna strickly action about that otherwise me complain on consumer court...
Acc no - [protected]
Name - akshay product
Balotra branch (Rajasthan)
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
My transaction was done on wrong account it is credited in someone account

complain about unfair charge & misbehave.. - Comment #3209341 - Image #0
complain about unfair charge & misbehave.. - Comment #3209341 - Image #1
complain about unfair charge & misbehave.. - Comment #3209341 - Image #2
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    NavneetAgarwal78
    from Ghazipur, Uttar Pradesh
    Sep 7, 2018
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    Address: Kanpur, Uttar Pradesh, 208010

    My mother smt vijay lakshmi w/o late vijay kumar agarwal r/o 114/3 j. K. Colony, jajmau, kanpur 208010 holds an locker in pnb branch chakeri, kanpur with branch code 2863. Locker has no nomination.
    Now the situation is that my mother is hospitalised in icu with a critical condition on oxygen and is not in a condition to move to bank in person. Now we are requesting branch manger to accommodate us and do the needful they can send a person to bank for verification but they are rigid and saying that holder has to come in person only. Now in taking patient to bank if any thing happen than who will be held responsible. Secondly how to have nomination done in such case. She in in complete sense, able to recogonise and speaking also
    Please help, i went to bank with undertaking of dr and aadhar card & pan card dually verified by dr.
    They (Bank manager) are not ready to help at any cost.
    Please help us.
    Thanks
    Navneet agarwal
    +6 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    20/08/2018 order will be raise/refund but still refund amount not credited in my PNB bank Please resolve this issue as soon as possible

    refrence no 189172 Amazon.com Urbano T-shirt Amout-302
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      T
      tpcranji
      from Pune, Maharashtra
      Sep 7, 2018
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      Address: New Delhi, Delhi, 110001
      Website: www.pnbindia.in

      On 1/9/2018 i had booked a round trip flight ticket pune-cok-pune from happy easy go an amount of rs 35690/- was debited from my account pnb neither ticket was provided nor refund was given to me its been 7 days i have been following up with my bank pnb as well as happy easy go but both are playing cat and mouse games it totally unethical my money should be refunded back to me pls revert back on [protected]@gmail.com
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        R
        ritika0607
        from Gurgaon, Haryana
        Sep 6, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
        Website: Needs24

        I purchased some items amounting to rs.529 from needs 24 departmental store, sec-110 ats one hamlet, noida on 30th august 06:21 pm.. I did card payment but my card was declined once so i had to pay again but the money was deducted twice from my account and when contacted tge store they said they had received it only once and my money must be stuck in gateway somewhere. So please refund me my money
        +2 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Sep 14, 2018
        Updated by ritika0607
        It's been two weeks... Still no refund
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          R
          rakeshfb4
          from Noida, Uttar Pradesh
          Sep 5, 2018
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          On 7th july 2018, i transferred rs 15, 000 from my punjab national bank account (A/c no. [protected]) to mukesh kumar sharma's punjab national bank account (A/c no. [protected]) from punjab national bank's atm located at new arya nagar ghaziabad up at 4:27 p. M. But unfortunately transfer didn't completed successfully and amount deducted. After that i complained about that to bank, they told me that they will do something and money will be refunded within 7 days but i didn't get my money back. Then again i tried many times but bank doesn't response me. They only says that they will refund. They are not taking any action about this.
          +1 photos
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            K
            Karanroks
            from Pundri, Haryana
            Sep 5, 2018
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            I bought a mobile mi a2 and returned it they initiated the refund on 19/08/2018 but i didn't get refund in my account amazon customer service say to file a charge dispute form but pnb coustmer service say that there is not any this type of form so what can i do amazon given me reference no regarding to the refund[protected] there is no way to solve this
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            प्रिये महोदय,
            Amazon के तरफ से 19August को ₹.265 का successfully refund किया गया है।जो की अभी तक हमारे बैंक में नहीं आया है, जिसका
            ref. No.:[protected] है।
            अतः आपसे हमारा निवेदन है कि मेरी problem जल्द से जल्द solve की जाए।

            आपका प्रिये customber..
            अनुज कुमार

            refund from online purchase on amazon.in - Comment #3203496 - Image #0
            anujkumar0310's reply, Sep 7, 2018
            प्रिये महोदय,
            Amazon के तरफ से 19August को ₹.265 का successfully refund किया गया है।जो की अभी तक हमारे बैंक में नहीं आया है, जिसका
            ref. No.:-266553063929 है।
            अतः आपसे हमारा निवेदन है कि मेरी problem जल्द से जल्द solve की जाए।

            आपका प्रिये customber..
            अनुज कुमार
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              O
              Omkar Chib
              from Jammu, Jammu and Kashmir
              Sep 4, 2018
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              Address: Jammu, Jammu and Kashmir, 181102
              Website: PNB Bank RS Pura Jammu

              Dear team,

              As you know pnb is oldest bank in our town,
              But its atm and deposit machine working is too worst. All the people faces lots of problems here. Always cash out of order show in atm machine. But mostly problem in deposit machine, it would never working.
              If you people cant give services to us then why should plotted deposit machine here.
              Please look into this and resolve our problem asap
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                Saqib qureshi
                from Delhi, Delhi
                Sep 4, 2018
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                Address: Muzaffarnagar, Uttar Pradesh, 251002

                I purchased vcare hair shampoo ₹1068 from amazon.in order id #[protected] on 20/08/2018 and done full payment by debit card but order was cancelled on 21/08/2018 by seller end and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference code #182151

                But customer service (Punjab national bank) is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                Same behaviour by branch (Pnb) also.
                Don't know what to do
                +2 photos
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                  S
                  subiroy
                  from Agra, Uttar Pradesh
                  Sep 4, 2018
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                  Address: New Delhi, Delhi, 110085

                  I am a senior citizen (64yrs) and had bought a pnb oriental royal mediclaim policy last year. For a rs 400000/- floater policy covering me and my wife
                  (61yrs) i had paid rs 6070/- as premium. However this year for the same policy
                  I am asked to pay up rs 17584/- as premium. I have not made any claim so far from this policy. I find the demand too steep, almost three times more than last year. Kindly clarify.
                  Thank you

                  Subir roy
                  Policy no 272900/48/2018/16530
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Sep 04, 2018
                  Updated by subiroy
                  Thank you. I shall wait for a revert at the earliest.
                  My due date for paying the premium is 15th of September.
                  Regards.
                  SR
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                    G
                    Giri inchu
                    from Mumbai, Maharashtra
                    Sep 3, 2018
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                    Address: Mandya, Karnataka, 571342

                    On 30/08/2018 around 4:30pm i tried withdrawing 10000 rupees cash from the pnb atm located at 138, mc road mandya transaction got timed out but later 10000 got deducted from my icici bank account.

                    I contacted pnb bank and gave complaint letter to look into the issue. The amount is not yet revered and credited back to my account.

                    Debit card number:[protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      S
                      Shalabh_Tyagi
                      from Noida, Uttar Pradesh
                      Sep 2, 2018
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                      Dear sir,

                      This to bring to your kind attention that i tried withdrawing 3000-/ from my atmon 10th of aug 2018 while the cash was not delivered, account was debited for 3000-/rs, i lodged a complain against the same on same day at pnb call center. The amount was credited (Received) 3000-/ rs on 12 aug 2018.
                      But again on 20th aug 2108, 3000/- rs were debited from my account. I have been following up on the same from last 11 days without any solution and pnb call center is misguiding me, i am calling them every day and after 10day they have register my second complain for detection of 3000-/ rs on 20th aug 2018.
                      Request your help & support in the same.

                      Thanks & regards,
                      Shalabh tyagi
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        R
                        Ravi.001
                        from Gurgaon, Haryana
                        Sep 1, 2018
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                        Address: 126102
                        Website: Amazon.in

                        I purchased sony ps4 duelshock controller 1tb console for 34990 from amazon i'm return this item to amazon the amount of this product to send my pnb account no [protected] mobile no [protected] by amazon to this reference number[protected] but this amount does not reflect in my account so please help me in this matter i requested to you please reflect my money in my account
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Money is deducted from the debit card while shopping at big bazzar but they (big bazzar) haven't received..it is more tham 50 days about the complaint done..but i don't get any feedback and monry yet..my complaint no is M[protected]
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                          V
                          Vijay K Attri
                          from Noida, Uttar Pradesh
                          Sep 1, 2018
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                          Address: Ghaziabad, Uttar Pradesh, 201001

                          Hello
                          I vijay kumar attri, a/c no [protected], nehru nagar ghaziabad, transfer the amount of rs. 12000 through neft by mobile banking on 16/05/2018 in corporate account of jay kumar, but amount is not credited into beneficiary account but debited from my account due to transaction failed.

                          Till date my amount is not refund to my account.

                          I called to customer care, he told me that your amount is refunded withen 15 days, but till now around 2.5 months are past.

                          Then i complaint this issue through customer care on 04/07/2018 with complain no. A[protected] and also complain on 10/07/2018 through mail with complain no. M[protected], but till now my problem is not resolve.
                          After 10/07/2018 i called customer care many time they only told, wait for 24 to 48 hrs our back-end team is not resolve your complain.
                          Please resolve the issue.

                          Thanking you
                          Vijay kumar attri
                          Mob. [protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            ruchitgandhi
                            from Vadodara, Gujarat
                            Sep 1, 2018
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                            Address: Bharuch, Gujarat, 393002

                            My customer has pnb account. His account number is [protected]. He sent me money of our payment through above mentioned account number on 31/08/2018 at 9pm but i didn't get credited in my icici account. I faced this kind of things many times from my customers who has pnb account. I just want to know that what is meaning of imps after this kind of services from pnb?? I'm attaching reference id here for your reference.

                            Ref id :[protected]
                            Amount : 15140.00
                            +1 photos
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                              prakashnarahari1962
                              from Pune, Maharashtra
                              Aug 30, 2018
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                              Address: Satara, Maharashtra, 415001

                              Dear sir,

                              1. I mrs. Mamta narahari, am holding an saving bank a/c no [protected] [customer no: acj004544], in panjab national bank, pnb house, fort, sir pm road, mumbai-400001, maharashtra.

                              2. For various reasons, i have not been operating the account for quite some time; and the account is presently ‘inoperative / dormant”. I had requested vide my application dated 31 may 2018 and reminder sent vide email dated 19 august 2018 and email dated 29 august 2018, to operate the account and permanently transfer the account at the following branch as under:-

                              Panjab national bank [satara branch],
                              Ifsc code: punb0777900,
                              Address: 13, market yard, digvijay building
                              Opp. St bus depot,
                              Satara - 415001
                              State: maharashtra

                              3. The following documents were also sent with my application for their perusal and necessary verification for operating and transferring the account :-
                              (A) kyc form with photograph.
                              (B) proof of date of birth.
                              (C) copy of pan card.
                              (D) copy of aadhar card.
                              (E) telephone details.

                              4. Its almost more than three months now, there has been no response to my application and emaisl till date. May i request to you instruct your staff to do the needful and oblige.

                              5. An early action is requested please.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                A
                                Anku Mishra
                                from Singrauli, Madhya Pradesh
                                Aug 29, 2018
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                                Address: Z653p
                                Website: [email protected]

                                Dearsir i was goingto rewa having inmy beg theremany document check book missing have to block my checkbook by which not any greedypeople no missuse so i want to close my checkbook and i have complained to near policestation i receved a copy accountholders kamaldwivedi a. C. Number [protected] pnb branch sarra sidhimadhya pradesh mobilenumber [protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Aug 29, 2018
                                Updated by Anku Mishra
                                Sir that is my complained that I have missing my checkbook by which beingsignature in manypage so I fear no greedypeople miss use my checkbookI requestedplz block my checkbook
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                                  M
                                  Manoranjan Tiwari
                                  from New Delhi, Delhi
                                  Aug 29, 2018
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                                  Address: New Delhi, Delhi

                                  Unauthorized deduction from my Account. A sum of 25000( two times 10000 and one time 5000) has been withdrawn from my ATM card on 27 august 2018 at 3:00 pm within two minute. My ATM card was with me and no phone call or pin No./OTP exchanged by me with any one. I last used my ATM card/debit card on 23/08/18 at Lal quila, New Delhi for buying tickets worth Rs 70. I used my Debit card on 21/08/18 to pay online premium of LIC of Rs 8620.13. on 24/08/18 I used to pay through paytm for mobile recharge of 199. my A/c No. is [protected] and my debit card/ ATM card No. [protected]. I have blocked my ATM card/debit card by calling customer care executive in Panjab National Bank.

                                  Please help me to brought back my money(25000, which is withdrawn by someone fraud/unauthorized person)
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Pnb help center, [protected]
                                  any problem please contact if you help
                                  [protected]
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                                    Vijender k
                                    from Gurgaon, Haryana
                                    Aug 29, 2018
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                                    I have purchase mobile from Amazon, they refund to bank on 20/08/2018 with reference no.[protected] but it not received that refund.my re-found amount is Rs 9448. I call to customer care of Amazon they said that we already initiated your refund but i didn't get then i go to bank they said we don't recieved your refund. so please help in getting my refund amount.
                                    Thanking you
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      gagag
                                      from Bijnor, Uttar Pradesh
                                      Aug 28, 2018
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                                      I last logged into my account about 2 months ago, maybe longer. I tried to do an online transaction but due to late otp arrival on phone and crappy internet connection i got locked out of my account. Since then i have been trying to activate my account without any success. I have been in touch with pnb customer service multiple times, they just send me a list of instructions for online activation which have zero results. My branch of pnb is 12 kms from my house and i have visited there three times and am told my problem cannot be addressed as there is no electricity on each occasion.
                                      I have also attempted to make online payments with my debit card numerous times but the otp arrives sometmes 24 hours later and then the same message arrives multiple times, so not only am i not able to make any transactions but i am also going to be charged for each otp sent [ once it was seven times and 2 hours late ] which is of no use since it arrives way too late to do anything with it. At other times the otp does not arrive at all. I have not been able to use my debit card even once for online transactions. Once i am back in the uk i am definitely opening an account in a private bank. I have had quite enough of sh... Y service of pnb.
                                      [protected]... If anyone has an iota of customer service orientation.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      I am using internet banking of pnb but maye balance could not be transfer show not permitted please slove mye problam

                                      online sign problem and otp problem - Comment #3195997 - Image #0
                                      Dear sir having in my beg there many document and checkbook being signaturein many page so I fearthat if anygreedy people catch go miss use my checkbook I requested plz block my check book by which i satisfy account holders kamaldwivedi a.c. number [protected] pnb branch sarra sidhiMadhya Pradesh mobile number [protected]
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                                        Ruchi991994
                                        from Gurgaon, Haryana
                                        Aug 27, 2018
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                                        Address: 123302

                                        My name is ruchi and i'm customer of punjab national bank of branch kosli. I applied for international debit card but they deliver platinum debit card for women. And when i complaint about this in bank they said to apply once again. And no one takes responsibility of their mistake. And no one care. I have flight on 5 september. What can i do now. The staff behaviour is not helping. I have applied once again. And i need this card before 5 september.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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