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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 137

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S
from New Delhi, Delhi
Jun 18, 2018
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Address: New Delhi, Delhi, 110044
Website: PNB Net Banking

Hi sir/madam,

I have open ssa in pnb badarpur, pnb staff told me you can add this account in your previous pnb account but i am not able to connect this ssa account in my existing pnb account. During the the validation of account is says account should be 16 digits but my ssa account is 20-digits long.
How to add it in my pnb account. Please guide me.

Shambhu nath chaturvedi
[protected]@yahoo.com
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Jun 18, 2018
Updated by [email protected]
Not resolved
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    Sandeepkumar4421
    from Yamunanagar, Haryana
    Jun 18, 2018
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    Address: Hisar, Haryana, 125038
    Website: www.amzon.in

    I purchased oppo real me 1 mobile phone rs 13990 from amazon on 5/6/2018 and done full payment by debit card. I cancelled this order 6/6/2018 and now amazon is sayings that refund has been send to your debit card on 7/6/2018. Refund reference number is 683705.
    But customer service is saying they can file nothing like change dispute. My amount is not received. A
    +1 photos
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      Chaitanya Pahariya
      from Delhi, Delhi
      Jun 16, 2018
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      Address: New Delhi, Delhi, 110062

      Dear sir/madam,

      This is to bring to your kind notice that i had applied for a fresh atm card on 14 feb 2018 in punjab national bank branch devli road khanpur

      Since, i applied for atm card bank clerk told me that your atm card will be issue after 15 days when i go after 15 days for my card so he told me that your atm card is not ready it will take another 15 days more again after 15 days he said to me the server is not working and it will take 10 to 15 days more after that i reached the bank again he give me the card but not start that one he said card will be work after 24 hours the card is not working till yet so i reached the bank again he said now to me you have to bring your pan card without pan card we can't issue the atm card so i make a pan card and this took my 21 days then went to bank to attache the pan card he said to me we can't do now come tomorrow then i went again attach my bank account with pan card and i went to atm counter one employee told me that today this employee had half day and i went again bank so there was a different clerk on the seat he told me that your amt is working from our side but you have to generate otp by the sms so i send the sms foe otp and i got in reply that your phone no. Is not attach with the account but i am getting all the information regarding bank on the same no. So i went to that employee again then he told me may be your no. Is not attache so fill the form come tomorrow then i got frustrated so i went to the manger he do the same and said to me wait for 24 hours but till now nothing is working there is no revert from bank then i went again to bank he told me call the customer care i called to customer care he said your account is not attache with account i went to the bank again atm counter was empty the staff told me he is gone for the holiday to mata veshno devi come after 5 days then i went to the bank again there was no one one the counter so he told me come monday so i went to the sr. Manager mr jagdish parewa so he said to me come monday again so i told him that i apply for the card on 14 feb 2018 & it's 4 month he did not help me i request him for it then he is misbehaving to me & way of talking is very rudely, i spend more then two hours but they are not helping me & misbehave done by the manage.

      I have made more than 12 rounds of the bank on various days but was always told to come later

      Why should our precious time be wasted over such trifling jobs which would hardly have taken five minutes?

      I am an old customer of the bank and have found it very troublesome to have had to come so many times. It is an unprecedented lack of service and i faced the misbehave by manager mr. Jagdish parewa.

      I request you to issue me a atm card as soon as possible because it is required urgently by me & take some action against the manager. I shall be much obliged.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Jun 16, 2018
      Updated by Chaitanya Pahariya
      I request you to issue me a ATM card as soon as possible because it is required urgently by me & take some action against the Manager. I shall be much obliged.
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        K
        Kamini Vij
        from Proddatur, Andhra Pradesh
        Jun 15, 2018
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        Sir /madam
        It's regarding personal information leaked by some employee of punjab national bank nehru place near
        Subway.
        They have leaked personal information and given the residential address of my parents.
        And that person has reached our place and torturing my parents.
        I request you to take action against that employee for leaking information.
        Please contact me asap on this no.[protected].
        I request manager of concerned depth to give me a call back asap.
        Regards,
        Kamini
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          anishnaik
          from Pune, Maharashtra
          Jun 14, 2018
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          refund not credited into my pnb account yet

          Address: 403406
          Website: amazon.in

          My refund of 10599 is still not credited into my pnb account. I had cancelled order of luminous inverter on 2/06/18. The order was placed using mastercard debit card. i called customer care several times but there is no response from their side. I request the team to kindly process my refund as soon as possible. I had put two orders out of which thew one which was done using pnb mastercard is not refunded but the other is done....
          +5 photos
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          S
          Shubham3738
          from Bhindar, Rajasthan
          Jun 14, 2018
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          Address: Pali, Rajasthan, 306104

          I purchased planet ayurveda tablets ₹680 from amazon and done full payment by debit card but order was cancelled and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 727911 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
          Now don't know what to do.
          Acc no: [protected]
          Acc holder: shubham deep singh
          +1 photos
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            K
            kap1118
            from Hajipur, Punjab
            Jun 14, 2018
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            I m kapil rana my account [protected]
            Phone num -[protected]
            I paid 34999 from my account to amazon
            But due to to order cancellation refund is initiate by amazon on 8th june but it is not credited in my account
            Amazon told me that they processed full payment but bank take too much time
            I want my money its 34999 what can i do?
            I m in big trouble
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              M
              Mudamala Ganganna
              from Hyderabad, Telangana
              Jun 13, 2018
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              Address: Jaipur, Rajasthan

              I have been cheated... 5000INR... by a person on the behalf of KUBERFINANCE..Who have account at your Punjab national bank
              Mr Rajiv Bansal
              A/C NO:[protected] at jaipur

              Please... consider this one as Major stake by having fake at our beloved bank.
              Please recover my moneyyyy...
              Thanks,
              With regards,

              M Ganganna,
              Mobile:[protected]

              .
              +4 photos
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                N
                N dhakad
                from Jaipur, Rajasthan
                Jun 13, 2018
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                Dear sir, i have applied for education loan in pnb branch uchain(bharatpur), rajasthan through vidhyalaxmi portal.but they are not forwading my file to circle office(bharatpur). i'm going to pnb bank daily for this for one year. but they are giving me excues. now i have tired. what to do sir now, i requare loan amount less than 4 lac.
                plzz reply sir
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  L
                  Lalit Varshney
                  from Rewari, Haryana
                  Jun 13, 2018
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                  Address: Aligarh, Uttar Pradesh

                  To

                  The manager

                  Pnb circle office

                  Sir

                  With due regards, sir i have a pos machine from pnb railway road aligarh. Sir in month of nov 2017 i submitted an application to surrender that machine to the manager pnb railway road aligarh. but till today the machine didn't submitted and their charges debited from my current account no [protected]. for this issue i have visited many times in the branch and also submit another application (Applications attached with this mail), their manager ensure me but i found no results.

                  So hereby i request you please take the necessary action for the same and refund the amount from nov 2017 to till date which is debited from my current account.

                  Thanking you

                  Your sincerely

                  Lalit kumar

                  Fashion lok dulha mahal

                  Mamu bhanja, railway road, aligarh

                  Mob [protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    I
                    I will Be Back
                    from Gurgaon, Haryana
                    Jun 13, 2018
                    Resolved
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                    Resolved

                    I have received following sms from pnb bank

                    Mandate ref no.: punb[protected]xxxxxxx issued to reliance retail ltd with value 99999.00 and frequency adhoc is received today for processing.in case of any issue please get in touch with your branch.

                    I have not given any mandate. Please resolve the issue. I am attaching screenshot
                    +1 photos
                    Jun 15, 2018
                    Complaint marked as Resolved 
                    I also make complaint at PNB site ... Then I got reference no. And problem solved with in 24 hours Thank you consumer forum and Pnb team
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      H
                      Himanshu Bulani
                      from Murwara, Madhya Pradesh
                      Jun 12, 2018
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                      transaction status showing as suspect

                      Address: Satna, Madhya Pradesh, 485001

                      Dear sir/ mam,
                      I have made a rtgs transaction using pnb retail netbanking yesterday but the status of transaction is showing as suspect till today.

                      How could i make it cancel or process it further.
                      Please resolve our issue.

                      Transaction details are:-
                      Reference id[protected]
                      Date - 11/06/2018
                      Transaction amount - 435700/-
                      Pnb retail

                      Regards,
                      Himanshu,...
                      +1 photos
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                      S
                      seema rani1992
                      from Doraha, Punjab
                      Jun 11, 2018
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                      Address: Jhajjar, Haryana, 124103

                      I seema inform you, i had account in pnb badli branch. I done the transaction on[protected] thru atm. I inform you my rs.10, 000 debit in my account but i cant received any amount. I was done the transaction in palwal & share with you atm wdr no[protected], location-jawahar nagar camp. Now i request to you please take serious and help me to refund the debit amount in my account asap.
                      I will be thanksfull to you..

                      Regards
                      Seema
                      [protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        J
                        from Mohali, Punjab
                        Jun 11, 2018
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                        Address: Ludhiana, Punjab

                        Dear sir / mam,
                        My account is in your punjab national bank branch khanna. Your bank staff mr. Palvinder singh misbehaved with me in the bank. He don't know how to deal with people and in the bank the machines are not working and i didn't get my new pass book which is filled from last month. No one is listening to our problems. Please take a strict action otherwise i have to stop using your bank and to close my account in your bank.
                        Thanking you.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Sir kindly send me the otp of my Debit Card pin.
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                          A
                          ajeetknp
                          from Delhi, Delhi
                          Jun 11, 2018
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                          Address: Kanpur, Uttar Pradesh, 208001

                          I have done neft from ac no [protected] punjab national bank to kamleshac no [protected] kotak mahindra bank dated 7/06/2018 but amount not credited to kamlesh but debited with my account please help asap i have already registered telephonic complained but no satisfactory answered
                          Complained detail:
                          Complaint registered successfully with sr a[protected]. Get sms of your account balance by giving missed call on [protected] from registered mobile.
                          Ajeet pratap singh
                          [protected]
                          +1 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Dear Mam/Sir,

                          My Name is Faisal.I am customer of PNB.I swiped my debit card at Petrol pump yesterday but transaction declined and amount for ₹2536 deducted from my account.I complained against this issue to customer care but they was saying that it will take 45days.Kindle take suitable action against this issue as soon as possible.

                          neft issue - Comment #3126420 - Image #0
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                            N
                            NarendraKuntal1980
                            from Jaipur, Rajasthan
                            Jun 9, 2018
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                            Website: www.pnbindia.in

                            Respected sir,
                            Greetings for the day!!
                            This is to inform you about the inconvenience faced by me because of very poor servicing conditions belongs to punjab national bank, rarah, bharatpur, rajasthan. I visited punjab national bank, rarah, bharatpur, rajasthan on dated june 7, 2018 due to cheque clearing. Mr ashok kumar sani have the account in pnb, rarah, bharatpur, rajasthan. He has given me cheque belongs to punjab national bank, rarah, bharatpur, rajasthan. My account belongs to punjab national bank, heeradas, bharatpur, rajasthan, but pnb heeradas bank denied to provide the amount due to mismatch signature of mr. Ashok kumar saini. So i visited to punjab national bank, rarah, bharatpur & show this cheque to shiv dayal meena (Astt. Manager). He asked that have you placed this cheque any other bank. I informed all the situation faced by me due to mismatch signature. Then i asked him “will this cheque work?” he spoke superciliously –“ tu ye bata ki tune ye cheque yaha lagaya he kya”. He passed this statement three times. I denied that i didn’t placed this cheque in your branch. Then he shouted on me & told that “ mere ko koi matlab nahi he”. After listening shouting voice of meena ji, branch manager came & asked that what is happening going on? I told him my problem. He also took support of meena ji & told “ me tumahri kyo sunu, me to apni karmachari ki hi sunuga apki nahi”. He also added that “subah subah daru peekar chale aate he”. When i asked that to whom you are passing this statement. Manager told “ me apse nahi kah raha tha”. Any one can easily understand that he was passing these statement only for me because in front of him only i was present.
                            May you please tell me that branch manager & astt. Manager have the right to demoralize & misbehaving your valuable customers.
                            I trust this is not the way that awful company wishes to conduct business with valued customers — i have been with you since april 2014 and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring.
                            I want to bring this to your kind attention that the branch manager & astt. Manager (Shiv dayal meena) of pnb, rarah, bharatpur, rajasthan do not behave properly with its valuable customers. They speak very harshly whenever we ask them anything. They do not provide us right guidance whenever we need it from their end. It is an unprecedented lack of service.
                            I trust in your discretion and promptness in addressing and mediating this matter as soon as possible. Give us an assurance that none of punjab national bank employees will act in such a rude and inconsiderate way again.
                            Waiting your positive response.
                            Sincerely
                            Narendra singh kuntal
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            I tried to order a Red Mi note 5 on flipkart on 8 may, 2018. The money was deducted by bank but the order failed as it showed "payment failed".
                            I complained about this to the bank more than 20 times .But its been more than a month and i am still waiting for my refund.

                            misbehavior by shiv dayal meena (astt. manager) & branch manager belongs to punjab national bank, rarah, bharatpur, rajasthan on dated 7 june 2018 - Comment #3125336 - Image #0
                            misbehavior by shiv dayal meena (astt. manager) & branch manager belongs to punjab national bank, rarah, bharatpur, rajasthan on dated 7 june 2018 - Comment #3125336 - Image #1
                            shivs2911's reply, Jun 11, 2018
                            Name- Shivanshu Srivastava
                            Email : [email protected]
                            Resp Sir,
                            We all customers of branch Pnb Subhash bazar are badly hit by no connectivity problem our bussiness are hitting badly and our company is institing to change bank but being customer from my fathers time I will not change bank but request you to resolve problem at the earliest.
                            Kindly update IT Department in meerut.
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                              A
                              Aashu022
                              from Tohana, Haryana
                              Jun 9, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110025

                              I cancel my order of 929.00 rupess on 29th may 2018 and on the same day i got a confirmation mail of cancellation of my order and refund of 929.00 repess as mentioned in the mail it will take 3-5 days if you done your payment using debit card (I use my pnb master card for payment), but even after laps of more than 10 days amounts are not credited on my account.

                              When i talk to amazon customer care regarding this issues on 8th june 2018 then they provide me a refund reference number #5275765907616933703071 and authorization code - 452829 and say, talk to pnb customer care and ask him to trace the status using the refund reference number and authorization code but they denied to do the same and told me that we are not be able to help you in the case. We not have any system by using that we can (Pnb) trace your payment it is sole responsibility of third party (I. E, amazon.in)
                              Jun 10, 2018
                              Complaint marked as Resolved 
                              I don't get any call or e-mail from neither Punjab national bank nor Amazon.in. They simply refund my amount which is 929.00 rupees on 09th June 2018. Thank you, Aashutosh kumar
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Singham Kumar
                                from Amarpur, Bihar
                                Jun 9, 2018
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                                Credit card no. [protected] card validity 10/17 to 10/24 card holder name shivam kumar mobile no. [protected] refund amount 379 refund date is 25/05/2018 the refund reference no. Is[protected] the bank will see a pending refund and locate my amount and will follow the path back to refund process will complete my refund amount in account this is a case of vivo v7 back cover
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Anju Koli
                                  from Gurgaon, Haryana
                                  Jun 9, 2018
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                                  Refund of rs.549 and 449 was processed on 5/31/2018 by amazon and it has been eight days but the amount is still not reflecting in my account.
                                  The authorization code (Refund reference number) for the transaction is 317330.
                                  Contacted customer care thrice but no action has been taken by them. They said that they can't fetch my details due to technical problem and ask me to call them back after sometime.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Harshit11
                                    from Gurgaon, Haryana
                                    Jun 8, 2018
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                                    Address: Rohtak, Haryana, 124001

                                    I placed an order on amazon on 29 may 2018 of rs 35000 and paid rs 33699 via pnb debit card and 1300 by amazon pay balance but cancelled the order by the night
                                    Amazon said it will give me refund till 6 of june and they provided me reference number and transaction id for the payment but till now i havent recieved my money so amazon said me to file a charge dispute on pnb but branch and customer care are not filling complaint so amazon and pnb both are saying contact amazon contact pnb what should i do its a very big amount
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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