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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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1100
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Punjab National Bank [PNB] reviews & complaints page 56

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A
Amar Das Jr.
Feb 22, 2021
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Address: 24, Gangulipara Bharat Chandra Roy path(Shyamnagar) North 24 parganas state-west bengal pin-743127

My name is Amar Das and I had ordered Redmi 8A Dual Smartphone of R.S (5649+100)=5749 Products Name in Amazon on Redmi 8A Dual (Sky White, 3GB RAM, 64GB Storage) – Dual Cameras & 5, 000 mAH Battery purchase date 08/02/2021 and cancelled date 09/02/2021 this orderd due personal reason. And on 14/02/2021 Amazon initiated the amount to my card but I still don't get the money. Amazon sent this reference number (Refund Reference # 30005110391039184824906
30005110391039184824906) and told me to fill change dispute from but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Thank you Sir
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Bhanu Jainn
    Feb 22, 2021
    Resolved
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    Refund of amount ₹1759/- is initiated from amazon but stuck somewhere and didn't credited to my punjab national bank account. The refund reference number of the transaction is #30005110421042142990250.
    Amazon is saying to talk to pnb customer and quote the above numbers to locate the refund or either charge a dispute form but pnb is saying they can't help in this issue.
    Please help me in this issue.
    Mar 1, 2021
    Complaint marked as Resolved 
    Thanku so much consumer complaint team. I got my refund credited of ₹1759.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Feb 24, 2021
    Updated by Bhanu Jainn
    Name-Bhanu Jain
    Punjab national bank account (Branch- Ahmedgarh)
    Ifsc code :- PUNB0000700
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      Shilpa Khetarpal
      Feb 22, 2021
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      I am expecting my refund from amazon from last two weeks.. refund process is done by amazon and they have given me reference number as well reference number is 30005110351035162775183 and contact number is [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      It is not resolved please do not mark as resolved
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        S
        Shilpa Khetarpal
        Feb 22, 2021
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        Goibibo has processed refund from their side but PNB bank is not returning my money my account number is [protected].. Amount is of 16070... Goibibo has processed the amount on 5th feb
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Then do something please
        Why you have marked the complaint as resolved... you have done nothing.. please solve this asap
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          Neha Bothra
          from Ghumarwin, Himachal Pradesh
          Feb 22, 2021
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          The refund reference number 30005110221022124801859
          My name is Neha bothra and I had ordered united benetton perfume of amount 1255 in Amazon on (22 january 2021) and after ( 30 january) I returned this order due to personal reason. And Amazon initiated the amount to my card but I still didn't get the money.Amazon sent this reference number
          30005110221022124801859
          And told me to fill charge dispute form but punjab national Bank doesn't have such policy. So
          please kindly respond to this complaint it's very urgent. My card number is [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            Sahil Ghag
            Feb 22, 2021
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            My 1798 rs refund was done by Amazon but not reflected in my bank account, my Refund Reference number is 30005110391039232714554
            Mar 2, 2021
            Complaint marked as Resolved 
            My issue was saolved
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Neha Bothra
              from Ghumarwin, Himachal Pradesh
              Feb 22, 2021
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              The refund reference number 30005110301030213092572
              is My name is Neha bothra and I had ordered natural facewash of amount 399 in Amazon on (30 january 2021) and after ( 3 feb ) I returned this order due to personal reason. And Amazon initiated the amount to my card but I still didn't get the money.Amazon sent this reference number 30005110301030213092572
              and told me to fill charge dispute form but punjab national Bank doesn't have such policy. So
              please kindly respond to this complaint it's very urgent. My card number is [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                Sahil Ghag
                Feb 22, 2021
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                My refund of 1798 rs was done by Amazon but money is not reflecting in my bank account my "Refund Reference Number is 30005110391039232714554 ''
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                My issue is solved
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                  Sahil Ghag
                  Feb 22, 2021
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                  My refund of 1798 rs was done by amazon but not credit in my bank account, my Refund Reference Number is 30005110391039232714554
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    surender2766
                    Feb 22, 2021
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                    Address: VILLAGE KARELA, TEH JULANA DISTT JIND HARYANA

                    Amazon initiated the refund on 5 Feb, 2021and it was expected to come on 10Feb 2021.
                    Amazon gave me the refund reference no. But the PNB Bank has still not credited my money.
                    I done payment with my DEBIT RUPEE CARD.
                    This is urgent please help me as soon as possible.
                    Refund References No- 30005110351035074713231
                    Account Holder Name- RAKESH KUMAR
                    Branch Name- PNB KARELA (JIND) HARYANA
                    IFSC Code- PUNB0111000
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Manojkumarmeena57
                      Feb 22, 2021
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                      Address: Meena seemla, dausa (Raj)

                      Sir
                      My refund is successful untill Bank is not reflected my amount in account
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        rn1133
                        Feb 22, 2021
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                        Refund from Amazon has not been refunded in my PNB Bank Account as it was supposed to be there on 13th of february and I just got a reference number from Amazon and bank's customer care told me that they can't do anything about it.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Feb 22, 2021
                        Updated by rn1133
                        this is the reference number from Amazon please help me with this.

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                          Vikas Naithani
                          Feb 22, 2021
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                          I ordered amazfit watch from Amazon of amount Rs.3999 and cancelled it on 8 feb 2021. Order ID[protected] of my order. Amazon intitiated my refund on 10 feb 2021 but in my PNB bank account amount not received yet.
                          Amazon has provided me refund reference no. 30005110391039194967885.
                          Kindly help me in getting my amount back.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Mar 01, 2021
                          Updated by Vikas Naithani
                          Received this msg from PNB. They are not acknowledging their fault.

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                            Prashant singh raghav
                            Feb 22, 2021
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                            Address: House no 23 asola village fatehpur beri

                            My refund was came to Amazon but the amount is not reflecting in my account so what i have to do for this problem please give the solution
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Niya Singh
                              Feb 22, 2021
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                              Address: Vivek vihar,karrahi road,Kanpur

                              I have an account in PNB, karrahi branch, Kanpur.
                              My refund of Rs.364 has been initiated by Amazon on 07/02/2021 but the refund is not reflecting in the accout.The refund reference number has been generated on 17/02/2021.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Chirag nimesh
                                Feb 22, 2021
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                                Address: Utter Pradesh,meerut,kanker khera

                                My name is Chirag and I had ordered shoes of RS. 499 Amount from Amazon on 31/01/21
                                and after 2/2/21 I returned this order due to personal reason. And on 3/2/21
                                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                "30005110311031143597076" and told me to fill charge dispute form but punjab national bank doesn't have such policy. So
                                please kindly respond to this complaint it's very urgent.
                                Thanks you sir
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  nrc1952
                                  Feb 22, 2021
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                                  We are a corporate customer with the erstwhile OBC which has since merged with your bank. In their Net banking facility we could do all online transactions related to Fixed deposits. However after the total integration wef 01/12/2020 in your Corporate internet banking site it states this functionalty is not available . Pl contact helpdesk. we sent mails to Call centre and ur Digital Banking Division . They are stating it is not avaiable. But how it is possible. Do u expect Corporate customers will have to visit the branch everytime for all work relating to FDR. All other banks are having this facilty for Corporate customers. Kindly look into this issue
                                  Narayanan Ramachandran
                                  [protected]@gmail.com
                                  Mob No [protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    sharmanitin1507
                                    Feb 22, 2021
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                                    Resolved

                                    Address: Kirti Nagar, New Delhi (West)

                                    My name is Nitin Sharma and I had ordered Product of RS.45.02 in Amazon on 28 December, 2020 and d after that I cancelled this order due to personal reason. And on 11 Feb, 2021 Amazon initiated the amount to my card and on 16 Feb, 2021, they said that money is credited in my account but I still didn't get the money. Amazon sent this reference number : # 30005103570358183190764 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My Account Number is [protected] and IFSC Code is : PUNB0014800.

                                    The official email I received from Amazon is :

                                    " Hello,

                                    This is to confirm that refund for amount 45.02 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                    Refund Reference # 30005103570358183190764

                                    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund. "

                                    Thanks you sir
                                    Feb 22, 2021
                                    Complaint marked as Resolved 
                                    Not resolved yet. my refund money is not yet credited in my account
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 22, 2021
                                    Updated by sharmanitin1507
                                    The refund is not credited yet in my bank account.
                                    Feb 22, 2021
                                    Updated by sharmanitin1507
                                    This is the proof amazon has given but money is not credited yet in my account

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                                      chanchal Saxena
                                      from Mumbai, Maharashtra
                                      Feb 21, 2021
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                                      Resolved

                                      I made a purchase using my pnb debit card on 19/01/21 by bluestone.com of amount Rs 23227.Which was returned and seller and amount was refunded on 9/02/21 with bank ARN 30001010411019100779295 at 20:49:18.But the amount yet not been credited.
                                      Mar 2, 2021
                                      Complaint marked as Resolved 
                                      resolved
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Rajasingh0512
                                        Feb 21, 2021
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                                        Hi There,

                                        I am not able to withdraw my money, in the bank they are saying that it is locked the amount is 10000.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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