Punjab National Bank [PNB] — Complaint against a staff of your branch YAMUNA VIHAR MR Ashwini

Address:	c3/55A,yamuna vihar 110053 phone 22915552
Website:	www.pnbindia.com

05/04/21
Sir, my name is Bhavana Pal, my father name Om beer And account no is [protected].today I went to your Punjab National Bank in Yamuna vihar branch where my father had a very old account, had to get his debit card and net banking activated for a long time, so this morning I went to get the vaccine for my parents. When I got to the nearest branch, there was a lot of crowd area as we entered the branch and everyone stood there clinging to each other, even in the situation of due to covid-19.

Mr. Ashwani sir sits there, he applies Debit Card ATM, etc. I think counter number is one, so I asked him what documents are required for debit card and net banking, then he told me I said Sir, my father just got the vaccine from the hospital. They have come and their health is not doing well, I have an urgent debit card requirement, please fill me the form and tell me what documents I want, I will get the signature signed by my father and send them home with my mother.

Mr. Ashwani said as soon as he saw his father, it seems to be right, he has no problem, he can wait a bit, meaning he spoke very rudely to me and Rudley too, and I brought my father and mother home. you have placed such employees in Punjab National Bank, who do not have the means to talk to the customer, if there is no manners and behave like this he is talking to me in this way, and the customer will talk to him like that too. I do not even consider the complaint. I have to complaint this compulsion. I just request you to update my father's debit card and net banking online. Please mail me Ashwani and tell them how I talked to the customer.

If today he has talked with us in such a way, he would have done it to others, but some people do not complement him in fear, but I am not like that, so I have forced this Complaint.

You are requested Sir please we need what my father needs, debit card and net banking online so that you can get it done sitting at home and you want the document, please mail me on my mail id, I will send you the details for the first time today I went to your branch. By going to work today, we came to know that your staff treats the customer in this way.

I will be grateful if my complaint is attended at the earliest.

sincerely
om Vir
(Bhawna pal) daughter
mail id: [protected]@gmail.com