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Punjab National Bank [PNB]

Punjab National Bank [PNB] — complaint filed through customer service

Address:Om Vihar Complex, Kadam Kuan Patna, Patna, Bihar, 800003

I filed a complaint through customer service for a failed transaction on 3rd January 2019. I was told that the complaint will be resolved within 45 working days but today it is 7th July 2019 and my complaint is not resolved and when asked the customer service about the same they always tell that the complaint is under process.

Complaint no. M[protected]
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Comments

The refund for amount 579.00 was successfully processed on 6/30/2019 by Amazon India but the amount was not credited to my bank account and the bank denied helping.

Refund Reference #[protected]

Reply
In 15 June I purchase a item from Amazon but 18 June cancel the item. Amazon returned my fund on date 19 June. Fund refund reference no is 037815. Pls credit the amount to my account
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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