Punjab National Bank [PNB] — delay of seven days in clearance of cheque

Address:

New Delhi, Delhi, 110085

I submitted a cheque for my ppf account in p. N. Bank, sector -7, rohini (D. No.3028), bsr code no.0303217 on 05/02/2018, but it was not cleared till 09/02/2018. When contacted on 07/02/2018 and 09/02/2018, the manager told that software is not working. Being holidays on 10/02/2018 and 11/02/2018, it will be over 7 days for clearance, if cleared on 12/02/2018. I have to give the detail of submission to my employer for getting rebate in income tax by 10/02/2018. Very strange that clearance is taking time for more than seven days.