Punjab National Bank [PNB] — I would request you to kindly look into the matter and cancel both of my policies and revert the amount to my account

This is to bring to you notice to the below-mentioned instances or frauds i have been indulged from the last 12 months.
This is with regard to the personal loan offer call i had received from pnb metlife in the month of aug 2019.
After learning about the offer, the amount for the requested loan was –rs. 15, 00, 000 which was readily agreed upon by the official as an eligible amount.
Terms and conditions mentioned by the official –
One policy of pnb metlife with a premium of rs. 1, 36, 363 per annum for 12 years was to be purchased with no benefits at the time of maturity. Only the loan amount would be sanctioned and transferred to the requester.
Please note that this deal was agreed upon in the month of august 2019.
Payment method - cheque
This payment was done via cheque in the name of pnb metlife india insurance co. Ltd
Policy no:23004344
Cheque no –[protected] 074898 31
Once the payment was done, on 26th august 2019, policy documents were received by me (Attaching the policy documents for your reference)
As per the deal, the loan amount was to be sanctioned and transferred within 10 days from the day the policy documents were received.
It was clearly mentioned by the concerned official that this deal can be canceled at any time if found to be not trustworthy or fraud provided the money is not received within the promised deadline.
On the agreed date when the loan amount was to be received, the concerned official over call mentioned that in order to get the money transferred a noc would be required.
The reason for this noc was so that no claims can be made for benefits post maturity.
To apply for this noc another insurance policy needs to be purchased from india first life insurance co. Ltd
The amount involved – rs. 80, 000 per annum for 12 years.
Payment method - cheque
This payment was done via cheque in the name of india first life insurance co. Ltd
Policy no:10536873
Cheque no –[protected] 074898 31
As part of the deal, once the loan amount is received by the requester, this insurance policy for the noc would be canceled and the amount (Rs. 80, 000) would be reverted to the source account from which the payment was made.
The above-mentioned additional policy was applied for to receive the actual loan amount.
The documents for this policy were also received. (Attaching the policies for your reference)
On the date when the loan amount was to be received, the official again cited another policy as stamp duty and demanded rs 55, 000 (Non-refundable) to get the actual loan amount transferred to the requester.
In this instance, i have requested this deal to be canceled as this deal did not seem to be trustworthy. The payments being done only from my end with no assurance that the loan amount will be transferred as mentioned at the start of this deal.
The official confirmed placing a cancellation request.
Ever since this conversation it has been impossible to connect with the official overcall as he seems to either be ignoring or diverting the multiple calls made by me seeking further information.
I would request you to kindly look into the matter and cancel both of my policies and revert the amount to my account.