Punjab National Bank [PNB] — Misuse of id

Address:	Palwal, Haryana, 121102
Website:	PUNJAB NATIONAL BANK

I gone gor exchange my money, the executive told me that you hav e already changed. But i did not.
So q. Is there is using of my id. No checking of originl one by your executive.
Please mention that without my original id there should not exchange or transaction from my account.
I called in you customer care since 4p. M. Its like a fun going on.
Please take this seriously
I will complain in a police, that how it is possible without my original id there is transaction exchange is going on.
And i am not able to exchange my old money notes.