Punjab National Bank [PNB] — Money detected through debit card but third party could not receive

Address:

143001

On 22 December, trying to paid through debit card to jabong, money has been detected but jabong couldn't receive the money, transaction was failed but money had detected from my account, my balance sheet was also showing it, I have called and also mailed to jabong, they said that according to the their finance department they have not received amount which had been detected from my account, I tried to call customer care of pnb also went to bank, and sent mail to customer care of pnb, please solve this issue as soon as possible.
Thanks