Punjab National Bank [PNB] — money is not credited to my account

Amazon team has confirmed that the refund has been successfully processed in my original payment method which was my UPI on March 19, 2020.

And they confirm that bank has successfully accepted the refund for amount Rs.1, 110.58 with the Refund Reference Number #[protected].
Ut has een more than 2 month and refund never credited to my account.