Punjab National Bank [PNB] — Non credit of money after reactivation of suspense account

Address:

Punjab National Bank, Katra Jai Mal singh, Amritsar

Please refer my saving bank account Number [protected] in the name of Punam Gupta in Katra Jai Mal Singh Branch, Amritsar (PUNB0341200). This account went in suspense because it was non operational for a long time. In the month of December 2020 when I came to get my FD liquidated I was informed that the account is in suspense and is required to be activated. I came from Ludhiana for the activation of my account after about a week and completed all the documentation and I was informed that the account has been revived however amount in my account will be credited within a week.

2. When nothing moved, I visited personally again to solve the problem I was told that my another account of OBC bank number [protected] at Ludhiana branh is required to be merged with my account in Katra Jai Mal Singh. The same has also been done in February 2021.

3. Thereafter I have sent my brother and also called repetitively Mr Gagan (Dealing hand) but except for false promises nothing has happened . Every time I am assured that the request has been made by the bank and money will be credited. Now the dealing hand has stopped picking up the mobile also.

4. This is leading to harassment in realizing my own money despite the fact that twice I have come from Ludhiana to complete the formalities specified by the bank

5. May I request for your intervention in resolving this matter as it has already taken long time

Regards

Punam Gupta