Punjab National Bank [PNB] — non credit of refund issued by amazon

Address:

Moradabad, Uttar Pradesh, 244001

Refund issued by amazon on account of return of products has not been credited to my account till date.

The actual date of transaction and amount is as under

1. Amount-rs 319.5, date of refund-23.06.19

2. Amount-rs 199.89, date of refund-24.06.19

Refund reference no for all the above is[protected].

Kindly do the needful at the earliest.

(I have contacted pnb via mail ([protected]@pnb.co.in.) but no fruitful result has beeen provided to me. Despite several mails finally they have asked to contact amazon. But amazon says that refund refrence no is provided by the bank itself, after successful receipt of amount by them. Now only pnb can help me. But no positive response by pnb. Kindly help me to get my money back.

Regards,

Ginni gupta

[protected]