Punjab National Bank [PNB] — online refund not received. credited from amazon, pnb is not cooperating and giving my money

Address:Gurgaon, Haryana, 122001

I purchased something from Amazon on 30 May and then returned the item and they processed a refund successfully on 7 June or 8 june (one of the dates)and also gave me a reference number which I am attaching in this mail. i called up your customer care, and they are so freakin rude, they hung up on me, without solving my query. I would like to know status of my complaint and also where can I find the charge dispute form which I would like to file to receive my refund back.

Refund reference number: 75503729160030270817225
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    +91 11 2610 2303
    +91 12 024 9000
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