Punjab National Bank [PNB] — product refund amount problem

Kishor Mondal

from Mumbai, Maharashtra

Address:

Guma chowrasta near punjab national bank (guma branch), North 24 Parganas, West Bengal, 743263

I purchased pvc gym plate ₹969.00 from amazon on 25/06/2019 and done full payment upi ([protected]@upi) order was cancelled on 25/06/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected] but customer bank service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do plz hlp me sir/medam

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Comments

NARENDRA KUMAR RAJAK

from Mumbai, Maharashtra

I had paid ₹12989 through upi at amazon.in and I returned that product. Amazon had issued refund to my account. Kindly Check the Refund Reference#[protected]
as the money was refunded back from Amazon.in but not credited in my account. Refund issued on 26th June.