Punjab National Bank [PNB] — refund amount of amazon is not received

Address:

narmada sales bus stand damoh, Damoh, Madhya Pradesh, 470661

Sir my name is hemant rai my pnb account is [protected]
Mere account mai amazon se refund ke 3596 rs aana the jo ki amazon ne 27/07/2019 ko mere account mai dale hai jiska reference no[protected] hai ye amount abhi tak mere account mai show nahi ho raha plz aap meri help kare costomer help line par 20 bar bat kar chuka hu waha koi ans nahi mila waha bola jata hai k charge dispute form hmare bank mai nahi bhara jata hai. Aur amazon se bat kro to wo bolte hai charge dispute form bharo bank jao bank jao to wo mana kr dete hai mai bahut pareshan hu 20/07/2019 ko order return kiya tha tabhi se mai pareshan hu na hi amazon wale meri help kr rahe hai aur nahi bank helpline wale