[Resolved]  Punjab National Bank [PNB] — Refund amount successful from amazon not credited to account from bank end

Refund not processed, Refund amount successful from amazon not credited to account from bank end.
My name is Pranay kumar Mandal and I had ordered 01 quantity of APC Back-UPS BX600C-IN 600VA of RS. 3271.00 on 24-02-21 and i replace this order due to bad quality of product. on next day and again that replaced product also same quality so i returned that product. Now Amazon initiated the amount to my card but I still didn't get the money. Amazon sent these Refund Reference #74056631062106129316261 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. I attached that mail screenshot which Amazon was sent. So
please kindly respond to this complaint it's very urgent. My account no. is [[protected]]

Refunded from Amazon but not yet reflected in my account of pnb account number [protected] name rohit Gupta of amount 1045

Sir my refund was done by Amazon of amount 1045rs in my account [protected] but it's not reflected in my account