Punjab National Bank [PNB] — refund check

[email protected]

from Delhi, Delhi

Address:

Karnal haryana, 132001

Hello sir.. I am shalini chaudhary having an account in your bank. Refund of rupees 497 was successfully processed by amazon on 18 february 2019 to my account. This amount should have been credited to my pnb account but i have not received it till now.
My return reference number is[protected]. Please investigate the matter and refund the amount as soon as possible. It will be highly thankful to you for this.
Thanku

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Comments

[email protected]

from Delhi, Delhi

A mail came to me in name of pnb consumer complaint board asking for my number.. N one person ( mobile no. - [protected] - Ankur singh )called and made to enter [protected] in phone number and asked to keep a voucher number (19999) in amount column n type msg of refund from amazon and press the send button. He said after pressing send button two option will come refund from amazon n cash transfer n told to click on refund. I didn't do because I was not able to trust on him.
I want to whether this is in the procedure of getting refund or is a fake call.
If this is a fake call, I will request pnb personnel to please investigate the matter as it is defaming pnb.