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Punjab National Bank [PNB] — refund did not received yet

I didnt received my refund from the flipkart yet. Their promised date and time is over.
I lost the faith in both flipkart and punjab national bank. Still the refund is not credited to punjab national bank account. Why the online commercial sites are doing this, with this people will lost their trust for them.

Order id - od[protected]
Refund reference number-85215228067809508037119

Complaint Status


[Mar 16, 2018] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    26%
    Complaints
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607