Punjab National Bank [PNB] — refund from online shopping

lalitbwj

from Jaipur, Rajasthan

Address:

Navsari, Gujarat

I had to receive a refund of ₹59970 from paytm bud did not received when queried from paytm they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact paytm and disconnected. Now paytm is saying to contact bank and bank is saying to contact paytm.

I want my money and pnb should track my refund.

Arn no is :15134837320000000630272

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Comments

Nabanwita SenGupta

from Kolkata, West Bengal

Kindly let me know if you have received any response from pnb bank on this. We are also facing the same issue.

Charu Mahawar's reply, Mar 23, 2019

Hi I am also facing the same issue you got your money back??

Charu Mahawar

from Bengaluru, Karnataka

I am also facing the same issue.Did you get your money back???

Charu Mahawar

from Bengaluru, Karnataka

My tickets got cancelled which I did from paytm but I didn't get any refund into my bank account yet.They have given me an ARN number asked me to contact my banks customer care and givethem arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact paytm.Now paytm is saying to contact bank and bank is saying to contact paytm.

I want my money and pnb should track my refund.