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[Resolved]  Punjab National Bank [PNB] — Refund initiated amazon but not receive

I have ordered rizoro men, s genuine leather browm wallet black belt on 2 april 2021 cost ₹599. it was recieved on 6 april 2021.I have return the product 15 april. Amazon initiated the refund on 15 april and it was expected to come on 19 april 2021.
my order id is[protected]
Amazon gave me reference number[protected] but the punjab national bank (pnb) has still not credited my money.

this is urgent please help me as soon as possible.
Refund initiated amazon but not receive
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May 4, 2021
Complaint marked as Resolved 
sir my money not refund in account
Apr 29, 2021

Complaint Status

Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Punjab National Bank [PNB]
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    4210
    Pending
    0
    Resolved
    1008
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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