Punjab National Bank [PNB] — refund initiated by amazon but money not received on my bank account

SiddhantSharma28

from Mundi, Madhya Pradesh

Address:

Dehradun, Uttarakhand, 492001

I am siddhant sharma, my pnb account no. Is [protected].

Amazon order details
Order date
21-nov-2018

Order #
[protected]

The refund was initated by amazon on 24/11/18.
Refund reference number - 797421
Amount - 1273₹

When i contacted amazon they said the refund is initiated from their side and there is issue with the bank.
Contacted bank they say they can't do anything with refund reference number, they can just check money is received or not.
Then amazon told me to file charge dispute.
Bank customer service says there is no option like charge dispute.
It has been 7 days, i have no hope from the bank.
Please resolve the issue, you are the only hope i have.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Comments

AmitBose

from Kolkata, West Bengal

My complain id is[protected]. On 16.11.2018 I have tried to withdraw 13000/- from my account. And the power cut took place and Rs 13000/- debited from my account. Each time I am assuring that the amount will be cleared within 24 - 48 hrs. But not resolved till date.

I will try for Consumer forum and lodge a complaint soon.

Joban Preet

from Adampur, Punjab

Account no [protected] transaction of Rs 10, 000 failed on 03 Nov 2018 complain no M[protected] is raised by me but no any solution is given pls take some action and give me suitable feedback thanks

ashu5886

from Delhi, Delhi

My refund of Rs 6327 from Amozam in my bank account number [protected] whose refund refernce number is 75503728308024237146922. please see it