[Resolved]  Punjab National Bank [PNB] — Refund initiated by Amazon but not received

Address:Oriental Bank of Commerce Nasirpur, Ghaziabad ,Branch Code - 0302

My name is Riya and I had ordered a product of RS.1999 on Amazon on 03/12/2020 & I cancelled the order on the same day due to personal reason. And on 08/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005403390338123477390 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
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Jan 6, 2021
Complaint marked as Resolved 
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Jan 06, 2021
Updated by riya_arora123
When will my complaint be resolved?
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