Punjab National Bank [PNB] — Refund initiated from Amazon but not credited by bank

Address:	Ramnagar, Roorkee
Website:	PUNJAB NATIONAL BANK

My name is Rishibha Jain and I had ordered E-Smile 16 Pack Heavy Duty S Hooks Black S Shaped Hooks Hanging Hangers Hooks of RS. 255.55 in Amazon on 2/09/2021 and after 7/09/2021 I returned this order due to personal reasons. And on 8/09/2021
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
30005412501245001892144 and told me to fill charge dispute form but the Branch staff rudely ignored my plea. So
please kindly respond to this complaint it's very urgent. My card number is [protected]